Employee Motivation Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. How would XYZ Corporation implement Vroom's expectancy theory regarding promotions in the company?

Question 2 2.

In addition to providing sufficient pay and showing that managers value their employees, employers must also provide employees with a path to personal development and achievement.

This philosophy is representative of the _ movement.

Question 3 3. In the workplace, the _ can explain how the more attention an employee receives from managers, coworkers and customers, the higher the level of effort and employee productivity. Essentially, productivity increases when employees think that they are being watched or observed closely.

Question 4 4. Elizabeth's peers recently elected her chairwoman of their department. Their company allows the chairperson to sit on the board of directors. Elizabeth's company's employee involvement program in this case is via:

Question 5 5. A phenomenon of how an expectation can be used to shape a person's behavior to act in accordance with the expectation, the Pygmalion Effect is also known as the:

Page 2

Question 6 6. According to Neoclassical Management Theory, managers are encouraged to do which of these?

Question 7 7. As a _ manager, Yoko believes her employees accept work as a normal part of their day, and it's right next to recreation and rest.

Question 8 8. A company has stated that its organizational goal is to increase customer care quality. David, an employee in the marketing division, has created a new software that helps the company achieve that, and the customers are very satisfied with his work. Why should he be rewarded?

Question 9 9. According to the Human Relations Movement, which of these would increase employee productivity?

Question 10 10.

True or false:

1. The difference between Alderfer's ERG Theory and Maslow's hierarchy of needs theory is that Maslow believed that only one need could be satisfied at any given time.

2. Alderfer's ERG theory contends there are four basic needs an employee seeks to fulfill.

Page 3

Question 11 11. In 's hierarchy of needs theory, the need to feel a sense of belonging and acceptance is known as _.

Question 12 12. Which of the following is necessary in order to satisfy Maslow's safety needs?

Question 13 13. Frustration-regression involves:

Question 14 14. Which two researchers are most commonly associated with the second Hawthorne Studies experiment?

Question 15 15. Phil is a leader within a political campaign. He has recently been named campaign manager because of his ability to coordinate and motivate his team of people. What type of need does Phil likely have?

Page 4

Question 16 16. For example, let's say your favorite thing to do is to bake cakes. What if you then got a job in a bakery? Sounds great, right? Your paycheck is an extrinsic reward, but you are also told what time to come to work, what type of cakes to bake, and how to bake them. According to the _, baking cakes would no longer be the fun experience it used to be for you.

Question 17 17. An employee's primary needs include _____.

Question 18 18. Why do some companies use representative participation instead of participative management as a type of employee involvement program?

Question 19 19. Which of the following does NOT occur with goal commitment?

Question 20 20. The term 'employee relations' refers to

Page 5

Question 21 21. If Dennis, top producer at a financial firm, breaks his leg, what need from Alderfer's ERG theory would he likely try to satisfy?

Question 22 22. One week, shortly after her mother's death, Sarah arrives at work an hour late on two different occasions. Considering Sarah's personal circumstances, her manager decides to ignore the behavior in the hopes that it will disappear over time. Sarah's manager is using the _____ technique.

Question 23 23.

To help employees with their intrinsic motivation, managers should:

1. provide meaningful work

2. raise in salary

3. allow workers to make choices through a high level of autonomy

4. public recognition

Question 24 24. You are working for a large international company. One of your project proposals raised the revenue of your department by 5%. Your boss said, You are an exemplary employee and your work ethic and efficiency is at such a level that the entire company should strive towards it. Which of Maslow's five needs would your boss's comment satisfy?

Question 25 25. Which of the following is an example of a situation that would satisfy a secondary need?

Page 6

Question 26 26. _____ cause dissatisfaction in the workplace, are extrinsic to the work itself, and linked to compensation and job security.

Question 27 27. This type of manager believes employees are inherently lazy and lack motivation:

Question 28 28. Alderfer's ERG theory centered on only three basic human needs: existence, _, and growth.

Question 29 29. When employees are empowered there is _____.

Question 30 30. Personal achievement, professional growth, sense of pleasure and accomplishment are example of what type of rewards ?

Employee Motivation Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Business 107: Organizational Behavior  /  Business Courses
Support