Employee Performance Appraisal & Management Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Maggie is Laura's supervisor, and they work for a company that creates continuing education programs for engineers. During a meeting with Laura, Maggie discusses how the training industry is becoming more competitive, and thus, she will need Laura to work with subject matter experts in the automotive industry to create 15 new courses that are geared toward engineers who are graduating and are being hired by large companies, such as General Motors and Ford. Which stage of the performance management process is this conversation taking place?

Question 2 2. A manager communicating with one of his employees about expectations, objectives, goals, feedback, and associated results is known as _____.

Question 3 3. Halfway through the year, Maggie meets with Laura to discuss the progress toward her new course creation goal. During the meeting, Maggie finds out that Laura has only created three of the fifteen new courses that they are hoping to implement by year end. Laura lets Maggie know that she is struggling with finding subject matter experts in the automotive industry. Maggie decides to send Laura to two upcoming conferences in the automotive industry which will allow her to meet some valuable contacts to assist with course creation. Maggie's meeting with Laura is an example of _____.

Question 4 4. Which of the following is NOT one of the steps in the performance management process?

Question 5 5. A determination is made that an employee is in need of additional training or retraining in order to accomplish a goal. During which stage of the performance management process would this training occur?

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Question 6 6. Which of the following steps is the correct process to use for evaluations?

Question 7 7. How does the Critical Incident method differ from the 360 Performance method?

Question 8 8. Which of the following evaluation methods requires a manager to rank their employees in groups defined by human resources?

Question 9 9. What is the benefit of using the Management by Objectives method?

Question 10 10. Why might a Paired Comparison method encourage competition?

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Question 11 11. Which of the following is NOT one of the ways of managing employee performance?

Question 12 12. Which of the following is NOT true about a performance appraisal?

Question 13 13. A performance appraisal that provides an employee with feedback from multiple parties is a:

Question 14 14. When making training and development plans, it is important for managers to:

Question 15 15. Why is needs analysis important?

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Question 16 16. Identify the first step that is involved in terminating an employee.

Question 17 17. Which of the following is an example of a good question for an exit interview?

Question 18 18. Why is it important to include a compelling reason for terminating an employee?

Question 19 19. Thomas works in a PR company. The company's manager is not satisfied with his performance and wants to fire him. Why would it be a good idea to try to find an alternative to firing him, such as finding him a new post in the company?

Question 20 20. What changes should you recommend be incorporated in a written statement of termination?

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Question 21 21. What does a progressive discipline policy entail?

Question 22 22. Which of the following statements reflects Henri Fayol's opinion of workplace discipline?

Question 23 23. Workplace discipline has shifted over the years from a perception of discipline as physical actions:

Question 24 24. What is the purpose of employee discipline in the workplace?

Question 25 25. Most employee discipline plans follow the guidelines of: verbal counseling, a written warning, _____, and termination.

Employee Performance Appraisal & Management Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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