Employee Training & Motivation Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Flexible work hours, additional training opportunities, or the ability for an employee to take time off to go to school are examples of _____

Question 2 2. Bob works for a real estate company that gave him a $10,000 bonus for selling 50 homes in the previous year. This is an example of a/an _____

Question 3 3. Which of the following is NOT an example of an incentive?

Question 4 4. Which is an example of a monetary reward?

Question 5 5. Employer feedback and encouragement is which type of motivation?

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Question 6 6. Which type of training would MOST likely result in employees becoming more willing to work together and trust their coworkers?

Question 7 7. What are some of the possible benefits to training an employee in the use of new technology?

Question 8 8. Diversity training focuses on the recognition of cultural differences and improves the ability of employees to _____.

Question 9 9. Kathleen has a difficult time submitting project objectives and results to her supervisor in a clear and concise format. Her supervisor feels her reports are confusing. In order to improve Kathleen's skills in writing reports, her supervisor might recommend _____ training.

Question 10 10. Problem-solving training will teach employees to do all of the following, EXCEPT:

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Question 11 11. In which of the following cases would a company MOST benefit from a job rotation program?

Question 12 12. Why can job rotation be harmful to the productivity of a company?

Question 13 13. Juan is a newly hired assembler at Speedy Cellular. He will spend his first week with Juanita, a veteran assembler, who will work side by side with Juan, showing him each step of the assembly process as he assembles the phones. Why is this an example of on-the-job training?

Question 14 14. Using hands-on training while working alongside an experienced worker is called _____.

Question 15 15. Cindi is the newly appointed head of the accounting department. She is receiving training from a mentor and meets with her trainer every day to discuss how the day went and any unusual problems she is facing. Which of the following is NOT an advantage of using this training method?

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Question 16 16. What is the purpose for training needs assessments?

Question 17 17. Which of these would be a quick action that would aid in keeping current clients?

Question 18 18. Which of the following should be reviewed when assessing training needs?

Question 19 19. A manager finds her employees are unfamiliar with the mission and vision of the organization. What type of training will solve the problem?

Question 20 20. Which of these is a step in the process of assessing training needs?

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Question 21 21. Why is good communication important in workplace relationships?

Question 22 22. What are the ethical obligations of an organization within their environment and community?

Question 23 23. _____ is a common motivator for employees that might include a simple thank you or monetary rewards.

Question 24 24. Which of the following is NOT an example of employee opportunities for growth?

Question 25 25. What do we call employees who feel passionate about the purpose of their work?

Employee Training & Motivation Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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