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Question 11.A reduction in marketing costs is the goal of which of these enterprise business applications?
Question 22.Managing customer relationships, differentiation, revenue enhancement, and growing the organization are the focus for which of these enterprise software?
Question 33.Output from one system that can be used directly as the input into another system describes which of the following?
Question 44.Which of these are characteristics of a virtual private network (VPN)?
Question 55.Suzi is planning to use a third-party clearing house to convert data she has collected, and to perform related services. This is one way she can use EDI. What is another?
Question 66.What do cost and implementation time provide for an enterprise resource planning (ERP) system?
Question 77.SCM, CRM, TPS, and ERP are all examples of what kind of software?
Question 88.Which of these describes the focus of customer relationship management (CRM) software?
Question 99.What is enterprise resource planning (ERP)?
Question 1010.Which of the following is an example of artificial intelligence?
Question 1111.Sales forecasting, production scheduling, purchasing, and sales ordering are all activities of which enterprise software?
Question 1212.Which enterrise business application uses the sales forecasting activity?
Question 1313.Material requirement planning is an activity of which of these enterprise business applications?
Question 1414.What is the function of a Transaction Processing System (TPS)?
Question 1515.Which of the following is an example of real-time processing?
Question 1616.Which is an example of batch processing?
Question 1717.A Knowledge Management System (KMS) does which of the following?
Question 1818.Which of the following is a typical use of a Knowledge Management System (KMS)?
Question 1919.A value-added network provides which of the following?
Question 2020.What is the purpose of Supply chain management (SCM)?
Question 2121.Which of the following is an example of the average score that a class of students in a particular school received on a math exam?
Question 2222.In which industrial sector is Supply Chain Management most common?
Question 2323.Your organization needs to handle all the information about its customers, such as contact information, purchasing history and individual preferences. Customer inquiries and responses also need to be tracked. What type of enterprise software should be purchased?
Question 2424.How is an Electronic Data Interchange implemented between customers and vendors?
Question 2525.For many years, all commercial transactions were handled with paper invoices and handwritten inventory logs. With the advent of computers and the internet, businesses had many new options available to them. What is the value of a transaction processing system to an organization?
Question 2626.Which of the following is NOT an application of artificial intelligence?
Question 2727.Why would a chain of grocery stores want to implement ERP?
Question 2828.Why is having a CRM important to a business?
Question 2929.Which of the following is NOT a typical approach to sharing knowledge within an organization?
Question 3030.The purchasing manager of a cell phone assembler wants to know how many of each type of phone will be produced this month. To find this information, he should look at the _____.
Enterprise Business Systems Chapter Exam Instructions
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