Evaluating Business Decisions Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Jane wants to promote her new line of cookies as gluten-free. Although the product has not been tested as industry regulations require, she believes she knows the ingredients well enough to know that the cookies do not contain gluten. Is Jane acting unethically or illegally?

Question 2 2. Toby needs to hire a new mechanic. His friend Buddy is an excellent mechanic, but the candidate who dropped his application off earlier in the day has more training. Is Toby behaving in a discriminatory manner if he hires the candidate who stopped by?

Question 3 3. Bertha Bittlesworth, the CFO for XYZ Corporation, finds herself in a pickle. Her current profits look unimpressive, but she knows if she moves a few numbers around, the company will look much more attractive to potential buyers. What's happening here?

Question 4 4. What it is called when two or more companies get together to fix prices?

Question 5 5. Jim Crowley owns a large construction company. When he got wind that a new charter school was going to be built in the area, he sent the planning commissioner a gift card for a steak dinner. Then, he called and asked the commissioner how many steaks it takes to win the bid for the project. What happened here?

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Question 6 6. What is a stakeholder?

Question 7 7. Which answer choice represents a display of social responsibility that could lead to community benefits and increased loyalty to a company?

Question 8 8. A company's _____ may influence a diverse panel of stakeholders in different ways.

Question 9 9. Who would be considered the most important stakeholder of the retail company XYZ INC.?

Question 10 10. Which of the following situations would affect a company's stakeholders?

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Question 11 11. Front-line managers should make decisions based on _____, not _____.

Question 12 12. This common leadership error happens when managers neglect to nip a problem in the bud right away:

Question 13 13. How is failure to deliver feedback a common leadership error?

Question 14 14. Poor communication by front-line managers can result in all of these EXCEPT:

Question 15 15. Failure to reward and recognize employees for their achievements can lead to _____.

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Question 16 16. What is the last step of the ethical decision making process?

Question 17 17. Which type of information must you collect and consider in ethical decision-making before making a decision?

Question 18 18. Tyler is considering outsourcing the marketing department to a foreign country. What might be an ethical dimension of his decision?

Question 19 19. Jane has been debating what to do about a case she has been working on. She has made an ethical decision about the case. What should she do next?

Question 20 20. When does an individual go through the process of ethical decision making?

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Question 21 21. How might a manager demonstrate confirmation bias on the job?

Question 22 22. Why is it important to consider common biases when making a decision?

Question 23 23. What type of bias relies too heavily on one piece of information in making a final decision?

Question 24 24. All of the following are types of bias, EXCEPT for _____.

Question 25 25. The ABC Company has invested a great deal of time and money in their latest line of gardening shoes. Therefore, they decide to keep selling and marketing the shoes in the face of increasing numbers of complaints about their poor quality. Given your knowledge of common biases, why would the ABC Company do this?

Evaluating Business Decisions Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Decision Making for Front-Line Managers  /  Business Courses
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