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Evaluating Business Decisions Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. What type of bias relies too heavily on one piece of information in making a final decision?

Question 2 2. The ABC Company has invested a great deal of time and money in their latest line of gardening shoes. Therefore, they decide to keep selling and marketing the shoes in the face of increasing numbers of complaints about their poor quality. Given your knowledge of common biases, why would the ABC Company do this?

Question 3 3. Why is it important to consider common biases when making a decision?

Question 4 4. How might a manager demonstrate confirmation bias on the job?

Question 5 5. All of the following are types of bias, EXCEPT for _____.

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Question 6 6. What is a stakeholder?

Question 7 7. Which of the following situations would affect a company's stakeholders?

Question 8 8. Which answer choice represents a display of social responsibility that could lead to community benefits and increased loyalty to a company?

Question 9 9. Who would be considered the most important stakeholder of the retail company XYZ INC.?

Question 10 10. A company's _____ may influence a diverse panel of stakeholders in different ways.

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Question 11 11. Tyler is considering outsourcing the marketing department to a foreign country. What might be an ethical dimension of his decision?

Question 12 12. When does an individual go through the process of ethical decision making?

Question 13 13. Which type of information must you collect and consider in ethical decision-making before making a decision?

Question 14 14. Jane has been debating what to do about a case she has been working on. She has made an ethical decision about the case. What should she do next?

Question 15 15. What is the last step of the ethical decision making process?

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Question 16 16. This common leadership error happens when managers neglect to nip a problem in the bud right away:

Question 17 17. Front-line managers should make decisions based on _____, not _____.

Question 18 18. Failure to reward and recognize employees for their achievements can lead to _____.

Question 19 19. How is failure to deliver feedback a common leadership error?

Question 20 20. Poor communication by front-line managers can result in all of these EXCEPT:

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Question 21 21. Going through the process of evaluating a managerial decision is important for all of these reasons EXCEPT which?

Question 22 22. Which of these acronyms can help you remember some different factors to consider when making business decisions?

Question 23 23. When considering the factor of ''cost,'' a manager should consider all of these components EXCEPT which?

Question 24 24. Steve's decision to buy a new computer because his old one is too slow to handle all of his clients' projects may improve his overall _____, a factor he is considering in making his purchase.

Question 25 25. Tom is thinking of starting a hiring program specifically for veterans at his business. He decides to put together a focus group to help him determine the _____ of this potential decision.

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Question 26 26. Bertha Bittlesworth, the CFO for XYZ Corporation, finds herself in a pickle. Her current profits look unimpressive, but she knows if she moves a few numbers around, the company will look much more attractive to potential buyers. What's happening here?

Question 27 27. What it is called when two or more companies get together to fix prices?

Question 28 28. Jane wants to promote her new line of cookies as gluten-free. Although the product has not been tested as industry regulations require, she believes she knows the ingredients well enough to know that the cookies do not contain gluten. Is Jane acting unethically or illegally?

Question 29 29. Toby needs to hire a new mechanic. His friend Buddy is an excellent mechanic, but the candidate who dropped his application off earlier in the day has more training. Is Toby behaving in a discriminatory manner if he hires the candidate who stopped by?

Question 30 30. Jim Crowley owns a large construction company. When he got wind that a new charter school was going to be built in the area, he sent the planning commissioner a gift card for a steak dinner. Then, he called and asked the commissioner how many steaks it takes to win the bid for the project. What happened here?

Evaluating Business Decisions Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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