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Function of Management Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which of the following BEST describes the seven steps of decision-making?

Question 2 2. Chris decides to open a barber shop and is now open for business. Which part of the decision-making process is Chris in?

Question 3 3. Gina must analyze if she should start her dream of opening a bakery. Which step of the decision-making process is Gina in?

Question 4 4. Frank has to decide between a large house, medium-size house, or a ranch to purchase. Frank decides to go with the medium-size house because it is the perfect size for his family. Which of the seven steps in the decision-making process is Frank currently in?

Question 5 5. Brenda has all the information she needs about buying a new car. She must now decide if she will lease or finance the car. If she will put money down or no money down on the car. Brenda is in which step of the decision-making process?

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Question 6 6. Chris is looking to open up his own barber shop. He gets data that will help him decide if he should open up a barber shop. Which part of the seven steps of decision making is Chris in?

Question 7 7. Brenda must determine whether purchasing the car and putting money down was the best decision for her and if the payments will be lower because of the money she put down. Which part of the decision-making process is Brenda in?

Question 8 8. Jeremy is the manager of a retail store. He must spend his time evaluating his needs at his job, analyzing where employees need to be added, trained or removed, and then making changes to ensure the retail store runs smoothly. Which functions of management is the BEST answer for this situation?

Question 9 9. Planning, organizing, staffing, hiring, controlling, and leading are all part of the _____.

Question 10 10. After Brad implements the goals, he is evaluating the employees on how training has helped the employees perform more efficient customer service. Which of the four functions of management is this process?

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Question 11 11. _____ determines how a manager will distribute resources and coordinate employees according to the plan.

Question 12 12. Which of the following is the BEST example of organizational goals?

Question 13 13. Which of the following is part of the four functions of management?

Question 14 14. Which of the following BEST describes a manager according to the four functions of management?

Question 15 15. Which of the following BEST describes the four functions of management?

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Question 16 16. Brad has some organizational goals he wants to achieve for his company. Brad maps out ways to improve customer service such as training, spending more time overlooking employees, and offering rewards. Which part of the four function of management is Brad using?

Question 17 17. Which approach follows the four-step process to plan, simply do it, check, and act?

Question 18 18. Erika is the owner of a beauty shop that sells makeup. She notices one of the items she was supposed to order for its launch was not ordered. She calls the company and has them express deliver the product. The product arrives on time and is able to be put out for the launch. Which problem-solving approach did Erika use?

Question 19 19. Which problem-solving method is designed to work with process-oriented problems?

Question 20 20. What's the final step of the 5-Step Model?

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Question 21 21. What's the last step of the Deming Cycle?

Question 22 22. How do the 5-Step Model and the Deming Cycle differ?

Question 23 23. If Mark is considering having an experimental surgery on his foot to alleviate the pain he has while walking, which of the following is NOT part of the relevant information that he should collect in order to make an informed decision?

Question 24 24. Determining the feasibility, while assessing the costs and benefits comes into play during which phase of the decision-making process?

Question 25 25. An individual who utilizes a cognitive process to select a choice among several available options is engaging in a _____ process.

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Question 26 26. Mark met with four physicians about having surgery on his foot. He has enough money saved to undergo surgery and is able to take off six weeks of paid leave from work. He has an additional two weeks of vacation time, and his mom will stay with him for the first two weeks to help out. Knowing this information, that he is being rational, and that he wants to be free of pain, which alternative should Mark choose?

Question 27 27. Pick the answer choice that represents an example of organizing:

Question 28 28. Sylvia is a manager at an accounting services firm. She is designing a four-step process based on the functions of management, which include:

Question 29 29. Matthew manages a mobile phone retail store. He has set a specific sales goal for his team to achieve by the end of the month. Matthew created a detailed action plan to help reach the sales goal. Which managerial function has Matthew performed?

Question 30 30. Daniel manages a team that has missed their production goals for the past three months. After reviewing each employee's performance record, Daniel adjusted the sales goal to take additional quality control measures into consideration. Why is this an example of controlling?

Function of Management Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next question. You can skip questions if you would like and come back to them later with the "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!

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