Function of Management Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Gina must analyze if she should start her dream of opening a bakery. Which step of the decision-making process is Gina in?

Question 2 2. Chris is looking to open up his own barber shop. He gets data that will help him decide if he should open up a barber shop. Which part of the seven steps of decision making is Chris in?

Question 3 3. Which of the following BEST describes the seven steps of decision-making?

Question 4 4. Chris decides to open a barber shop and is now open for business. Which part of the decision-making process is Chris in?

Question 5 5. Brenda must determine whether purchasing the car and putting money down was the best decision for her and if the payments will be lower because of the money she put down. Which part of the decision-making process is Brenda in?

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Question 6 6. Brenda has all the information she needs about buying a new car. She must now decide if she will lease or finance the car. If she will put money down or no money down on the car. Brenda is in which step of the decision-making process?

Question 7 7. Frank has to decide between a large house, medium-size house, or a ranch to purchase. Frank decides to go with the medium-size house because it is the perfect size for his family. Which of the seven steps in the decision-making process is Frank currently in?

Question 8 8. Erika is the owner of a beauty shop that sells makeup. She notices one of the items she was supposed to order for its launch was not ordered. She calls the company and has them express deliver the product. The product arrives on time and is able to be put out for the launch. Which problem-solving approach did Erika use?

Question 9 9. Which approach follows the four-step process to plan, simply do it, check, and act?

Question 10 10. After Brad implements the goals, he is evaluating the employees on how training has helped the employees perform more efficient customer service. Which of the four functions of management is this process?

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Question 11 11. Jeremy is the manager of a retail store. He must spend his time evaluating his needs at his job, analyzing where employees need to be added, trained or removed, and then making changes to ensure the retail store runs smoothly. Which functions of management is the BEST answer for this situation?

Question 12 12. Brad has some organizational goals he wants to achieve for his company. Brad maps out ways to improve customer service such as training, spending more time overlooking employees, and offering rewards. Which part of the four function of management is Brad using?

Question 13 13. _____ determines how a manager will distribute resources and coordinate employees according to the plan.

Question 14 14. Which of the following BEST describes a manager according to the four functions of management?

Question 15 15. Planning, organizing, staffing, hiring, controlling, and leading are all part of the _____.

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Question 16 16. Which of the following is part of the four functions of management?

Question 17 17. Which of the following is the BEST example of organizational goals?

Question 18 18. Which of the following BEST describes the four functions of management?

Question 19 19. Matthew manages a mobile phone retail store. He has set a specific sales goal for his team to achieve by the end of the month. Matthew created a detailed action plan to help reach the sales goal. Which managerial function has Matthew performed?

Question 20 20. Pick the answer choice that represents an example of organizing:

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Question 21 21. _____ is often called the fifth function of management. It involves the evaluation, recruitment, selection, training and placement of individuals in specific job roles.

Question 22 22. Daniel manages a team that has missed their production goals for the past three months. After reviewing each employee's performance record, Daniel adjusted the sales goal to take additional quality control measures into consideration. Why is this an example of controlling?

Question 23 23. An individual who utilizes a cognitive process to select a choice among several available options is engaging in a _____ process.

Question 24 24. Determining the feasibility, while assessing the costs and benefits comes into play during which phase of the decision-making process?

Question 25 25. If Mark is considering having an experimental surgery on his foot to alleviate the pain he has while walking, which of the following is NOT part of the relevant information that he should collect in order to make an informed decision?

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Question 26 26. Which of the following is the final step in the decision-making process?

Question 27 27. How do the 5-Step Model and the Deming Cycle differ?

Question 28 28. What's the final step of the 5-Step Model?

Question 29 29. What's the last step of the Deming Cycle?

Question 30 30. Which problem-solving method is designed to work with process-oriented problems?

Function of Management Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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