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Question 11.Erika is the owner of a beauty shop that sells makeup. She notices one of the items she was supposed to order for its launch was not ordered. She calls the company and has them express deliver the product. The product arrives on time and is able to be put out for the launch. Which problem-solving approach did Erika use?
Question 22.Which approach follows the four-step process to plan, simply do it, check, and act?
Question 33.Brad has some organizational goals he wants to achieve for his company. Brad maps out ways to improve customer service such as training, spending more time overlooking employees, and offering rewards. Which part of the four function of management is Brad using?
Question 44.After Brad implements the goals, he is evaluating the employees on how training has helped the employees perform more efficient customer service. Which of the four functions of management is this process?
Question 55.Jeremy is the manager of a retail store. He must spend his time evaluating his needs at his job, analyzing where employees need to be added, trained or removed, and then making changes to ensure the retail store runs smoothly. Which functions of management is the BEST answer for this situation?
Question 66.Which of the following is the BEST example of organizational goals?
Question 77.Which of the following BEST describes the four functions of management?
Question 88.Which of the following is part of the four functions of management?
Question 99.Planning, organizing, staffing, hiring, controlling, and leading are all part of the _____.
Question 1010._____ determines how a manager will distribute resources and coordinate employees according to the plan.
Question 1111.Which of the following BEST describes a manager according to the four functions of management?
Question 1212.Brenda has all the information she needs about buying a new car. She must now decide if she will lease or finance the car. If she will put money down or no money down on the car. Brenda is in which step of the decision-making process?
Question 1313.Which of the following BEST describes the seven steps of decision-making?
Question 1414.Frank has to decide between a large house, medium-size house, or a ranch to purchase. Frank decides to go with the medium-size house because it is the perfect size for his family. Which of the seven steps in the decision-making process is Frank currently in?
Question 1515.Brenda must determine whether purchasing the car and putting money down was the best decision for her and if the payments will be lower because of the money she put down. Which part of the decision-making process is Brenda in?
Question 1616.Chris decides to open a barber shop and is now open for business. Which part of the decision-making process is Chris in?
Question 1717.Chris is looking to open up his own barber shop. He gets data that will help him decide if he should open up a barber shop. Which part of the seven steps of decision making is Chris in?
Question 1818.Gina must analyze if she should start her dream of opening a bakery. Which step of the decision-making process is Gina in?
Question 1919.Matthew manages a mobile phone retail store. He has set a specific sales goal for his team to achieve by the end of the month. Matthew created a detailed action plan to help reach the sales goal. Which managerial function has Matthew performed?
Question 2020.Daniel manages a team that has missed their production goals for the past three months. After reviewing each employee's performance record, Daniel adjusted the sales goal to take additional quality control measures into consideration. Why is this an example of controlling?
Question 2121.Sylvia is a manager at an accounting services firm. She is designing a four-step process based on the functions of management, which include:
Question 2222._____ is often called the fifth function of management. It involves the evaluation, recruitment, selection, training and placement of individuals in specific job roles.
Question 2323.When attempting to solve a problem, why is the divide and conquer strategy useful?
Question 2424.How do the 5-Step Model and the Deming Cycle differ?
Question 2525.Which problem-solving method is designed to work with process-oriented problems?
Question 2626.What's the last step of the Deming Cycle?
Question 2727.If Mark is considering having an experimental surgery on his foot to alleviate the pain he has while walking, which of the following is NOT part of the relevant information that he should collect in order to make an informed decision?
Question 2828.Which of the following is the final step in the decision-making process?
Question 2929.Mark met with four physicians about having surgery on his foot. He has enough money saved to undergo surgery and is able to take off six weeks of paid leave from work. He has an additional two weeks of vacation time, and his mom will stay with him for the first two weeks to help out. Knowing this information, that he is being rational, and that he wants to be free of pain, which alternative should Mark choose?
Question 3030.Determining the feasibility, while assessing the costs and benefits comes into play during which phase of the decision-making process?
Function of Management Chapter Exam Instructions
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