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Groups, Goals and Roles: CCSS.ELA-Literacy.SL.11-12.1 Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. A person's capacity to do something and the degree of excellence with which do it is called

Question 2 2. Which of the following is a major source of people conflict in teams?

Question 3 3. Roles that individuals take on to directly impede the progress of a thought or direction, as they do not agree with it are

Question 4 4. Why does group polarization occur?

Question 5 5. _____ norms inform or guide us as to how we should look, or what our physical appearance should be.

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Question 6 6. How does a perceptual set of beliefs, values and attitudes influence the behavior of people?

Question 7 7. Why are skills, knowledge and abilities key qualities when shaping a productive group?

Question 8 8. Which of these is not considered a characteristic of cohesive groups?

Question 9 9. Groupthink occurs:

Question 10 10. The accumulated information and skills a person develops through their experience and education is

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Question 11 11. Two coworkers are having a dispute about how to achieve the goal of their company, which is to introduce the most competitive product in the smart phones industry. In the heat of the argument, one of the workers calls the other a lazy good-for-nothing. Why is this an example of a people conflict?

Question 12 12. Which of these stages represents the time when the group becomes a cohesive unit, morale is high and members actively acknowledge the talents, skills and experience that each member brings to the group?

Question 13 13. The sharing and understanding of data and information as sender and receiver is _____.

Question 14 14. Why is diversity important in a team?

Question 15 15. _____ Knowledge is about an understanding of how things go together and how objects behave.

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Question 16 16. A(n) _____ is a number of individuals forming a unit for a reason or cause.

Question 17 17. There are cues we need to pick up on when we are out with friends that help us fit in and get a closer connection to the group. This is called a(n) _____ norm.

Question 18 18. Thomas and Jane are working on a proposal of a new PR strategy for their company. Thomas believes that they should focus on TV ads, while Jane states, We must focus on the world of social media because most other forms of communication are outdated. Identify the kind of conflict in this situation and the reason behind it.

Question 19 19. Which of these stages is used to wrap up activities of the group and provide a sense of closure to its members?

Question 20 20. When an individual has a position of power over others, but it is not part of the hierarchical structure of the organization, it is called:

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Question 21 21. The understanding of what a team is trying to accomplish, or what it is working towards, is called the _____.

Question 22 22. Which of these terms describes the degree to which group members come together as one unit to reach a common goal?

Question 23 23. If the decision is going to be made to raise the price of a product, a group consensus of _____ may be beneficial.

Question 24 24. A sales group is discussing ideas for a new potato chip. Two ideas are presented, a chip that is tube shaped and a square chip. As the group continues to discuss the pros and cons of the two shapes, one group member blurts out, 'Why don't we just make squid flavored chips.' This gives the group a new direction in which to think and they eventually decide to go with the idea of a squid flavored potato chip. What explains the group's decision to make this not-so-appetizing flavor of potato chip?

Question 25 25. How might it be advantageous for a company to bring together a group of people who each have a unique perspective regarding an issue the company faces?

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Question 26 26. A group that individuals use as a comparison when looking at other groups is called a(n) _____.

Question 27 27. An intangible skill that is the ability to convey your thoughts and ideas to the team in a concise and easily understood manner is called _____.

Question 28 28. Vivian works in housekeeping at a resort hotel. She manages the laundry division and has three dozen valets and laundry attendants reporting directly to her, in addition to six contracted tailors and furniture upholsterers. Why is this a functional work team?

Question 29 29. The following is TRUE in regards to group or individual decision making.

Question 30 30. Richard was working with a group that was tasked with recommending a new project management software. Three vendors gave presentations on different software packages. The majority of the group members were certain that one of the software packages was the best and should be purchased. Although Richard felt differently and wanted to recommend a different product, he simply went along with the others due to group pressure. This is an example of _____.

Groups, Goals and Roles: CCSS.ELA-Literacy.SL.11-12.1 Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Common Core ELA - Speaking and Listening Grades 11-12: Standards  /  English Courses
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