How to Use Positive Influence at Work Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Why should managers provide constructive feedback in private?

Question 2 2. If Christina meets up with Hallie for lunch at work, and they talk about how their departments can benefit each other by working together on a project, how is Christina being a positive influence?

Question 3 3. Which of the following is NOT a good way to be a positive influence at work?

Question 4 4. What style of influence involves supporting your team with excitement and encouragement?

Question 5 5. Lauren asks her employee Ryan to pick up her dry cleaning after work. Ryan is busy after work, but changes his plans since he doesn't want to upset his manager. Is Lauren exercising ethical influence over Ryan?

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Question 6 6. What are ethics?

Question 7 7. When can you ethically influence someone to complete a task they don't want to do?

Question 8 8. Your coworkers agreed to help you with a project, and you made sure they understood the benefits and risks of your plan. Why will they likely be willing to help you when problems come up?

Question 9 9. Why is it important to act ethically when influencing other people?

Question 10 10. Which of the options below is the best example of role modeling respect?

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Question 11 11. What style of influence involves making sure others hear your ideas and that you challenge others' ideas?

Question 12 12. A manager who is a good role model might _____.

Question 13 13. Martin wants to have a more positive influence on his employees. Which of the actions below would have the single biggest impact?

Question 14 14. What does it mean to be a positive influence?

Question 15 15. Which of the following is the most important thing a manager do in order to positively influence employees?

How to Use Positive Influence at Work Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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