Human Resources Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. The job description includes:

Question 2 2. How did the Equal Employment Opportunity Commission (EEOC) impact the Civil Rights Act of 1964?

Question 3 3. Identify the first step that is involved in terminating an employee.

Question 4 4. If an employee is trained on how make split second decisions under pressure, which type of training is he receiving?

Question 5 5. Juan is a newly hired assembler at Speedy Cellular. He will spend his first week with Juanita, a veteran assembler, who will work side by side with Juan, showing him each step of the assembly process as he assembles the phones. Why is this an example of on-the-job training?

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Question 6 6. What is on-the-job training?

Question 7 7. During an interview, which of the following occur?

Question 8 8. Which of the following is NOT a type of employee appraisal?

Question 9 9. Terminating employees:

Question 10 10. If an employee is trained on how to handle conflict in the workplace, which type of training is he receiving?

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Question 11 11. Kathleen has a difficult time submitting project objectives and results to her supervisor in a clear and concise format. Her supervisor feels her reports are confusing. In order to improve Kathleen's skills in writing reports, her supervisor might recommend _____ training.

Question 12 12. What is an advantage of employee referrals?

Question 13 13. Which of these best describes the proposal step of the collective bargaining process ?

Question 14 14. If an employee is trained on how to work with people of different ethnic backgrounds in the workplace, which type of training is he receiving?

Question 15 15. Why do unions and company management enter into collective bargaining?

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Question 16 16. Benefits such as health insurance are _____.

Question 17 17. A company with 60 employees engages in government contract business and has revenue of $50,000,000. Why is this company subject to policies of affirmative action?

Question 18 18. What is the purpose of an employee orientation?

Question 19 19. The employee handbook contains information about _____.

Question 20 20. A background check involves:

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Question 21 21. Which of the following is NOT a benefit of promoting internal candidates into new positions?

Question 22 22. The benefits to a company that has an effective employee orientation program include:

Question 23 23. What is job rotation?

Question 24 24. In which of the following cases would a company MOST benefit from a job rotation program?

Question 25 25. Jill is concerned that her employees are stagnating and not developing their skills as she had hoped. Jill believes that _____ will help the employees assess their work and generate skill development plans.

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Question 26 26. A successful architectural design firm is expanding its business and needs to hire three architects and five project managers in the next two months. The human resources department is already tied up with other critical staffing projects. Which of the following would BEST suit the firm's recruitment needs?

Question 27 27. Which of the following describeis the purpose of human resources management?

Question 28 28. Stock options are considered _____

Question 29 29. What is job mentoring?

Question 30 30. Which of the following is an important step in the termination process?

Human Resources Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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