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Individual Decision Making Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. According to the Vroom-Yetton-Jago Normative Decision Model, which form of leadership should a manager use to make a quick decision that involves a relatively small amount of money?

Question 2 2. A CEO has a plan to buy out another company. He has a meeting with his department heads where he acts as a moderator. He wants the whole group to reach consensus on whether to go ahead with the idea or reject it. What leaderships style is he using to make this decision according to the Vroom-Yetton-Jago Normative Decision Model?

Question 3 3. What style of decision making uses direct observations, facts, and data to determine the best outcome?

Question 4 4. The ABC Company has invested a great deal of time and money in their latest line of gardening shoes. Therefore, they decide to keep selling and marketing the shoes in the face of increasing numbers of complaints about their poor quality. Given your knowledge of common biases, why would the ABC Company do this?

Question 5 5.

Read the scenario and identify which decision-making strategy was MOST likely utilized:

A project manager must decide by the end of the day which colleague to move to an important project with a looming deadline. One candidate is still in training, but has proven to be a quick study who brings fresh ideas to the project. The second candidate has worked at the company for ten years and is a dedicated and knowledgeable employee. The project manager chooses the new hire for the project.

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Question 6 6. A marketing manager shows three new advertising ideas to her analysts. She wants their input, but will make the final decision herself. Which leadership style is she using according to the Vroom-Yetton-Jago Normative Decision Model?

Question 7 7. What is another name for the Bounded Rationality Model?

Question 8 8. The definition of Bounded Rationality is to

Question 9 9. What is the purpose of the Vroom-Yetton-Jago Normative Decision Model?

Question 10 10. What is a term for shortcuts in making a quick decision to maintain mental activity?

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Question 11 11. A manager is brainstorming potential solutions to a problem. According to the rational decision-making model, what is occurring?

Question 12 12. Why is it important to consider common biases when making a decision?

Question 13 13. Selecting the best alternative in the rational decision-making process is called _____.

Question 14 14. How might a manager demonstrate confirmation bias on the job?

Question 15 15. The four styles of decision making are:

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Question 16 16.

Read the scenario and identify which decision-making strategy was MOST likely utilized:

A supervisor overhears some members of his team complaining about workplace issues. He decides to take a survey of his employees' attitudes about the workplace. Next, he analyzes the results, discusses the data with his assistant supervisor, and then begins the process to implement changes to some workplace policies.

Question 17 17. Why is rational decision making considered to be a precise process?

Question 18 18. What type of bias relies too heavily on one piece of information in making a final decision?

Question 19 19. Rational decision-making uses _____ to reach a decision.

Question 20 20. Julie has decided a change is needed in tracking the inventory at her store and decides to utilize the rational decision-making model as a tool to make these changes. Julie's first step is to _____.

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Question 21 21. 'When Simon chose to layoff Jared because he was the first poor performing employee to cross his mind, this would be an example of what type of heuristic?

Question 22 22. Another phrase for intuition is _____.

Question 23 23. What decision making style consists of long term results, brainstorming of alternatives, creative approaches to problem solving and taking higher risks?

Question 24 24. What type of decision making uses analytics, facts and a step-by-step process to come to a solution?

Question 25 25. A basketball coach wants to make a trade for a controversial player, but he will not make the deal unless he is assured that the players on his team agree. He calls a meeting with his players, presents the trade and asks them to make a decision on going ahead with it. According to the Vroom-Yetton-Jago Normative Decision Mode, what leadership style is he using to make this decision?

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Question 26 26. All of the following are types of bias, EXCEPT for _____.

Question 27 27. What is the most recommended way for business people to make decisions?

Question 28 28. What style of decision making utilizes negotiation?

Question 29 29. What is the term that describes when managers select the first alternative that is good enough due to the fact that costs in time and effort are too great to optimize?

Question 30 30. What decision making style is rational and autocratic?

Individual Decision Making Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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