Interpersonal Communication for Pharmacists Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. What's the most important skill to possess to keep your communication professional?

Question 2 2. Which of the following is an example of written communication?

Question 3 3. Cindy has noticed that her coworkers avoid eye contact with her during work meetings. Which step might Cindy take first to improve her relationship with her coworkers?

Question 4 4. Which of the following is NOT a type of communication?

Question 5 5. What is empathy?

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Question 6 6. What are interpersonal relationships?

Question 7 7. Recognizing that your emotions and actions have an effect on those around you is referred to as which of the following?

Question 8 8. If someone is counting the costs versus the rewards of a given relationship, they are thinking in line with what theory?

Question 9 9. The fear that young children have of unfamiliar people and places is referred to as which of the following?

Question 10 10. Jon is making a class presentation. He is very uncomfortable and begins to sweat, rock back and forth, and wring his hands. These actions are examples of:

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Question 11 11. Which of the following are you likely to have an interpersonal relationship with?

Question 12 12. Which tenet of empathetic communication is demonstrated by a manager who keeps their office door open and is always willing to talk?

Question 13 13. What type of information is NOT typically conveyed during a communication?

Question 14 14. Which of the following is an example of professionalism when communicating at work?

Question 15 15. Because people aren't perfect, having which of the following is likely to build and maintain trust in your relationships?

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Question 16 16. Janice is a manager who is out of town on a business trip. She needs to get some measurements to a member of her staff rather quickly so a presentation can be updated. She chooses to send the information via an email. This is an example of _____.

Question 17 17. What does it mean to put yourself in someone else's shoes?

Question 18 18. What is the uncertainty reductions theory about?

Question 19 19. In the context of building trust in a professional relationship, which of the following refers to a person's ability to successfully complete a task?

Question 20 20. Attachment theory is the idea that __________.

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Question 21 21. Why is it important to be cautious when posting to your own social media accounts?

Question 22 22. Why is communication important in the business world?

Question 23 23. Which of the tenets of empathetic communication relies on the ability to be introspective?

Question 24 24. Dialectal theory states that our relationships succeed based on how well we handle ________

Question 25 25. Which of the following phrases BEST describes communication?

Interpersonal Communication for Pharmacists Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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