Introduction to Communication Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. How does understanding occur in a communication process?

Question 2 2. The communication process is made up of _____.

Question 3 3. Sender is to encode as receiver is to _____.

Question 4 4. A continued dialogue between the sender & receiver is called _____.

Question 5 5. Which of the following illustrates the difference between psychological noise and physiological noise?

Page 2

Question 6 6. Which of the following is a group of communication channels?

Question 7 7. Which is a type of communication channel?

Question 8 8. True or False. Formal communication channels follow a chain of command.

Question 9 9. All are examples of formal communication channels except

Question 10 10. True or False. A communication channel refers to the way information flows within the organization.

Page 3

Question 11 11. Jon is making a class presentation. He is very uncomfortable and begins to sweat, rock back and forth, and wring his hands. These actions are examples of:

Question 12 12. Janice is a manager who is out of town on a business trip. She needs to get some measurements to a member of her staff rather quickly so a presentation can be updated. She chooses to send the information via an email. This is an example of _____.

Question 13 13. What type of information is NOT typically conveyed during a communication?

Question 14 14. Which of the following phrases BEST describes communication?

Question 15 15. Why is communication important in the business world?

Page 4

Question 16 16. How did magnetic tape typewriters transform the typing of documents?

Question 17 17. Why didn't early tablets become immediately popular?

Question 18 18. What was the reason for the arrangement of letters on the QWERTY keyboard?

Question 19 19. What contributed to the decline of word processors?

Question 20 20. How did the typewriter revolutionize written communications?

Page 5

Question 21 21. Why is interpersonal communication considered to be minimally restricted?

Question 22 22. Why do managers rely heavily on oral communication?

Question 23 23. How does written communication provide immediacy and economical feasibility?

Question 24 24. All of the following are types of communication successful managers use EXCEPT:

Question 25 25. Which type of communication may be related to someone's physical appearance?

Introduction to Communication Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Communications 106: Communication in the Digital Age  /  Business Courses
Support