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Effective Delegation Skills for Supervisors  /  Business Courses

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Introduction to Delegation Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. Which of the following business organizations is the LEAST likely to use the principle of delegation?

Question 2 2. Which of the following is the best approach to using delegation effectively?

Question 3 3. Which of the following two concepts help with effective delegation?

Question 4 4. What is the technical name for chain of command?

Question 5 5. Why was Frederick Taylor dissatisfied with systematic management processes?

Page 2

Question 6 6. How would an automobile assembly line use Taylor's four principles to increase productivity and efficiency?

Question 7 7. How does Frederick Taylor's principles of scientific management approach the recruitment and training of workers?

Question 8 8. How should work be planned according to Fredrick Taylor's principles of scientific management?

Question 9 9. Using _____ gives both the manager and the employee an opportunity to check progress and ask questions during the delegation process.

Question 10 10. How can a manager use the concept of empowering employees to become a better delegator?

Page 3

Question 11 11. Managers who wait until the last minute to try to delegate and then don't may have an issue with _____.

Question 12 12. What is the best way to start learning how to delegate?

Question 13 13. All of these are necessary for employees when delegating tasks EXCEPT which?

Question 14 14. Providing feedback, scheduling meetings and getting updates on projects is an important part of delegating known as _____.

Question 15 15. What is one way to help ensure that employees have an adequate awareness or understanding of their delegated task?

Page 4

Question 16 16. What does it mean to successfully delegate tasks to employees?

Question 17 17. Who introduced the concept of division of work to management?

Question 18 18. What does division of work mean?

Question 19 19. What was the purpose of the Centre for Administrative Studies?

Question 20 20. What is the object of the division of work, according to Henri Fayol?

Page 5

Question 21 21. How does delegating help improve employee morale?

Question 22 22. What does it mean to delegate in the workplace?

Question 23 23. How does not delegating negatively impact a manger's ability to grow a business?

Question 24 24. Why do some managers find it hard to delegate?

Question 25 25. Which of the following will likely cause understandable awareness of expectations and performance measurements for all employees?

Page 6

Question 26 26. Which of the following should a manager consider when communicating in a business environment?

Question 27 27. Which of the following management functions occurs when a manager reviews and reports job performance and, if necessary, takes corrective and preventive actions?

Question 28 28. A new manager that is very informal has started sending text messages and e-mails to his employees during out-of-work hours when they would like to be with their families. The previous manager and the company itself are very formal and there is usually very little communication between the workers outside of regular working hours and the communication is always face-to-face. Which of the following does the new manager need to conform to?

Question 29 29. Why is delegation important to know?

Question 30 30. Which of the following is NOT one of Taylor's four principles of scientific management?

Introduction to Delegation Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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