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Introduction to Innovation & Continuous Process Improvement Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. One of the advantages of continuous process improvement is incidental innovation and its competitive and strategic advantages. Which of the following is a good example of this?

Question 2 2.

Which of the following is a strategic or competitive advantage of either innovation or continuous product improvement?

I. Increases in profits

II. Increased brand value

III. The ability to ward off competitors

Question 3 3. Which of the following companies is best known for leading the way in innovative tech gadgets?

Question 4 4. Innovation can be:

Question 5 5. The following is an example of an incremental innovation:

Page 2

Question 6 6. The following are negative effects of innovation except:

Question 7 7. How should you begin taking a problem solving action in the workplace?

Question 8 8. What is the major difference between problem solving, performance improvement, and innovation in the business workplace?

Question 9 9. What is the purpose of innovation in a business environment?

Question 10 10. Which of the following is a product innovation for an existing product?

Page 3

Question 11 11. How do companies improve their products to make them innovative?

Question 12 12. What is product innovation?

Question 13 13. How has globalization impacted business model innovation?

Question 14 14. What type of business model innovation did Apple undertake?

Question 15 15. Which of these is an example of how consumer behavior might lead to a company's business model innovation?

Page 4

Question 16 16. What is the first step of PDCA cycle?

Question 17 17. What should happen after an Act step of PDCA cycle?

Question 18 18. Which of the below organizational values are emphasized by the continuous quality improvement approach?

Question 19 19. In social innovating, thinking like an entrepreneur includes all of these traits EXCEPT which?

Question 20 20. Understanding opportunity structure in an organization includes all of the following areas EXCEPT which?

Page 5

Question 21 21. Where can you spot opportunities for social innovation?

Question 22 22. Zara succeeds in process innovation in which of these areas?

Question 23 23. What invention did Ford pioneer that could be considered a process innovation?

Question 24 24. If you are a small business owner looking to implement process innovation in your shipping department, which of these might be a worthwhile option to consider?

Question 25 25. Which of the following is the BEST example of continuous process improvement?

Page 6

Question 26 26. Creative destruction is the process by which innovation produces improved processes and better products, making old products obsolete and ultimately destroying the prior economic order. Who created the theory of creative destruction?

Question 27 27. What does the workplace acronym PIP stand for?

Question 28 28. Which of the following would be innovative when it comes to making a new light bulb?

Question 29 29. What is business model innovation?

Question 30 30. What should the organization do during a Check step of PDCA cycle?

Introduction to Innovation & Continuous Process Improvement Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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