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Job Analysis and Design Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. The minimum qualifications and traits that a person needs in order to perform the duties of a specific position are contained in a _____.

Question 2 2. Dale was hired into a company's management associate program straight out of college. As part of the program, Dale will spend the first two years of his employment cycling through different divisions and functional areas of the company, in order to gain a better understanding of the company and how the different units work together. This is known as:

Question 3 3. Tom is an HR specialist. He is determining what tasks his company needs to perform in order to accomplish its goals. What is Tom doing?

Question 4 4. To increase productivity, Mary has decided to design a job to match the traits of her most talented employees. This job design approach is known as _____.

Question 5 5. James is an HR specialist that is evaluating jobs in different clusters by assigning values to each compensable factor for each job in the cluster. Which job evaluation method is James using?

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Question 6 6. Which of the following is a potential problem with the job enrichment approach?

Question 7 7. John is concerned that the workers in his manufacturing plant will become bored with their jobs, due to performing the same task over and over. Which job design approach might John take to provide variety to workers?

Question 8 8. What is the difference between a job description and a position description?

Question 9 9. What does performance standardization allow you to do?

Question 10 10. Anthony is working in a sales position at his company and started out performing two activities for his job. Recently, Anthony has had three additional activities added to his role, so that he now performs five job activities that belong to the same hierarchy level in the organization. This is known as:

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Question 11 11. James is an HR specialist. He is determining what tasks need to be performed, how the tasks should be performed and how these tasks relate to other tasks in his company. What is James doing?

Question 12 12. Tiffany is preparing a written statement that summarizes a set of activities, duties and responsibilities related to the achievement of an organization's goals. This statement is referred to as a _____.

Question 13 13. Mark, a manager, has seen many changes to the production methods in his department. He believes his employees may be unsure about their new tasks and require help. Which job empowerment method can Mark use to BEST address this issue?

Question 14 14. Which of the following is NOT a key method of reengineering?

Question 15 15. What are the three ways to provide empowerment?

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Question 16 16. Joseph is a massage therapist who works in a spa while studying sales and marketing at college. Joseph's manager at the spa is hoping to retain him after he earns his college degree and has asked him to use his new skills to assemble ideas for a promotional campaign that will increase the number of clients that visit the spa. Joseph is happy to have new job responsibilities that incorporate what he is learning at school. He has been given the authority to make the necessary decisions to follow the promotional campaign through to its completion. This is known as:

Question 17 17. Why is performance standardization important?

Question 18 18. Which of these is the best strategy for improving motivation and retaining employees?

Question 19 19. Sally, a supervisor, has been getting lots of feedback lately from employees about the business. She would like to get these suggestions on an ongoing basis. Which job enrichment method should Sally use?

Question 20 20. Audrey wants to compose a description of tasks, duties, and responsibilities that will be undertaken by one specific employee. Which document should she use?

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Question 21 21. Ed, an executive, believes he has a great group of employees. He would like to let the employees have more control over how they do their jobs. Which job enrichment method should Ed use?

Question 22 22. What's the best description of job evaluation?

Question 23 23. Which of the following is the process used to determine the duties of a job and the qualifications required to perform it?

Question 24 24. Jack and Diane are two mail clerks for a large corporation. They have the same job responsibilities and are judged by the same performance standards. This is an example of:

Question 25 25. How might job rotation benefit a company?

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Question 26 26. How does job enrichment differ from job enlargement?

Question 27 27. Henry is an HR specialist who has divided all of the jobs in the company into six broad classes, some of which have grades within each class. Which job evaluation method is Henry using?

Question 28 28. Maria is a teller at a bank. She was recently given the task of helping customers with the paperwork for opening checking accounts. This is an example of _____.

Question 29 29. Janice is a HR specialist engaged in job evaluation applying the same five general factors to each job. Which job evaluation method is Janice using?

Question 30 30. What are the four approaches to job design?

Job Analysis and Design Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Business 106: Human Resource Management  /  Business Courses
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