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Question 11.The primary drawback to using qualitative data is that the data is _____.
Question 22._____ are pieces of information used to analyze something.
Question 33.Examples of quantitative data used in human resources include all of the following EXCEPT _____.
Question 44.Which of the following is NOT a reason a company would administer an employee engagement survey?
Question 55.What survey format is the most efficient way to analyze data?
Question 66.Which of the following is NOT a category found on an employee engagement survey?
Question 77.Tim, a manager, determines that Emily is unable to complete all of her tasks. Emily tells her manager that the tasks assigned do not match up to her strengths and she is unsure of how to complete the tasks. What should her manager do?
Question 88.Which of the following are reasons to measure the performance of your team?
Question 99.KPIs should be determined by looking at _____.
Question 1010.How would a manager implement Management by Objective (MBO) in her employee appraisals?
Question 1111.Employee appraisals are for _____.
Question 1212.Top-down appraisals measure employee performance against goals _____
Question 1313.What is a positive outcome of improving HR metrics in an organization?
Question 1414.Which of the following is a good method for monitoring the ongoing progress of targeted HR metrics?
Question 1515.Human resources (HR) supports the overall organization through _____ management.
Question 1616.What is HCVA?
Question 1717.In order to calculate HCVA, you must know your total costs, which are _____.
Question 1818.Acme Co. has revenues of $1,000,000, total costs of $500,000, employment costs of $300,000, and 10 full time employees. Calculate the HCVA.
Question 1919.What is a staff advocacy score used for?
Question 2020.How is the staff advocacy score calculated?
Question 2121.Which of these is an example of an employee advocating on behalf of their company?
Question 2222.Which topic is NOT considered an human resources key performance indicator?
Question 2323.In terms of key performance indicators for human resources, outsourcing data refers to
Question 2424.Why would a human resources department want to achieve a low cost per hire?
Question 2525.What is the difference between the Profit per Employee metric and the Revenue per Employee metric?
Question 2626.Angela is a HR manager at a mid-sized landscaping company. Last year her company's cost of benefits was $90,000, and payroll cost was $200,000. The company brought in total revenue of $400,000. What was its labor costs as percentage of sales metric?
Question 2727.A high-tech start-up company is more likely to have a _____ revenue per employee ration, while a well-established company in a labor-intensive industry is more likely to have a _____ revenue per employee ratio.
Question 2828._____ data involve actions and behaviors that are observed, not measured.
Question 2929.What is the primary purpose of an employee engagement survey?
Question 3030.What are the two types of KPIs?
KPIs in Human Resources Management Chapter Exam Instructions
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