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Leadership in Organizational Behavior: Lesson Plans Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. An employee will voluntarily follow an effective leader because _____.

Question 2 2. Juanita is a manager at the bank. This morning she advised her staff that she wanted all pending credit applications completed and on her desk for review by 3 PM. Juanita is using _____ power.

Question 3 3. Major McCarthy shares personal stories of his first time in battle and his rate of successful missions with his nervous troops. By taking this action, he demonstrated what result of good leadership?

Question 4 4. Sammy is very driven on the job and has already achieved all of his sales goals for the first quarter. He also won the company award for highest monthly sales on two occasions. How is Sammy's behavior BEST described as it relates to one key aspect of emotional intelligence?

Question 5 5. How do unassigned and assigned leadership roles differ?

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Question 6 6. Sam is a sales manager at a car dealership. He is instituting a salesperson of the month program where the top seller gets a plaque to hang on their office wall along with a free lunch. Sam is using _____ power.

Question 7 7. How is Management by Objective (MBO) BEST defined?

Question 8 8. Debra works for an organization that just got a new software package for handling the accounting ledgers. There is only one employee, Juniper, who is trained to use this software. Debra is concerned that this may leave the organization vulnerable. Which of these BEST explains the relationship between dependency and power in this situation?

Question 9 9. Ms. Pauline Powers has been promoted to Divisional Manager at a software development company. Ms. Powers is an internationally recognized expert in the computer language that the company uses. How can Ms. Powers influence her subordinates to respect her authority?

Question 10 10. Which of these describes the primary concern of a manager?

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Question 11 11. A key to a manager's success is the ability to use _____ to influence employee behavior.

Question 12 12. As manager, you have the _____ to revise your employees' work schedules based on the needs of the department.

Question 13 13. Identify which of the following is NOT an example of inspirational appeal:

Question 14 14. Which of the following is NOT a benefit of Management by Objective (MBO)?

Question 15 15. An example of a symbol of power from Korda's perspective would be

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Question 16 16. Which of the following is NOT an element of emotional intelligence?

Question 17 17. Mr. Rogers has been promoted to a General Manager position at local real estate agency. He has over 30 years experience and is well respected by fellow agents and former customers. Through the company's mentorship program, he is seen as a father figure to a number of the younger agents. How can Mr. Rogers BEST influence the company's agents to respect his authority?

Question 18 18. Which of the following actions is an example of good leadership?

Question 19 19. Which of the following was established by Peter Drucker's Management by Objective (MBO) concept?

Question 20 20. Jane, who is the CEO of a company, has ordered one of the new interns in marketing to make a list of all potential foreign markets where they could export a new product. Which power tactic was used?

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Question 21 21. Kanter's perspective focuses on _____.

Question 22 22. The main bases of positional power include:

Question 23 23. Which of the following statements about the MBO approach to communication is FALSE?

Question 24 24. Which type of power is independent from the position a manager holds in an organization and rests solely in the individual in things such as a manager's personality, experience, and special knowledge?

Question 25 25. How can a leader lose power?

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Question 26 26. A leader who influences employees to conceptualize the future state of the organization is _____.

Question 27 27. Omar is unhappy with his job and is contemplating resigning from the company. He asks his coworker what she thinks he should do, and she suggests that being optimistic and self-confident would help him feel positive about his job. Omar decides to remain with the company and work on improving his attitude. His decision is a result of his coworker's _____.

Question 28 28. Individuals become leaders based on their _____.

Question 29 29. Joe was 15 minutes late returning from lunch break today. Jill, his supervisor, tells Joe he must stay 15 minutes extra after work today to make it up. Jill is using _____ power.

Question 30 30. Which aspect of emotional intelligence relates to your ability to recognize your own emotions, abilities, and motives in various situations?

Leadership in Organizational Behavior: Lesson Plans Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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