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Management in Public Relations Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. What's a good metaphor for the interaction of personal work goals and organizational goals?

Question 2 2. Leigh hires Jennifer to be her real estate representative. Jennifer will help Leigh find a house to buy and has the authority to place bids for Leigh after Leigh decides to make an offer. In this scenario, Jennifer is the:

Question 3 3. Pick the answer choice that represents an example of organizing:

Question 4 4. Leigh and Jennifer are friends. Leigh is looking for a new house, and Jennifer happens to work in real estate. Leigh can't make it to a showing for a house she's interested in and asks Jennifer to go look at the house for her. Leigh never hired Jennifer, but she tells the owners that Jennifer is coming on her behalf. Jennifer sees the house and knows Leigh will love it, so she makes an offer for Leigh. What is this an example of?

Question 5 5. A manager must spend time connecting with employees on an interpersonal level. When a manager communicates, motivates, inspires, and encourages employees towards a higher level of productivity, what function is that manager performing?

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Question 6 6. Sylvia is a manager at an accounting services firm. She is designing a four-step process based on the functions of management, which include:

Question 7 7. Leigh and Jennifer are friends. Jennifer works in real estate and finds a great house for Leigh, though Leigh never hired Jennifer or asked Jennifer to work on her behalf. After Leigh sees the house, she loves it and moves forward with the negotiations Jennifer started. What is this an example of?

Question 8 8. What types of budgets are operational budgets?

Question 9 9. Leigh hires Jennifer to be her real estate representative. Jennifer will help Leigh find a house to buy and has the authority to place bids for Leigh after Leigh decides to make an offer. Leigh and Jennifer have a written contract. What is this an example of?

Question 10 10. Daniel manages a team that has missed their production goals for the past three months. After reviewing each employee's performance record, Daniel adjusted the sales goal to take additional quality control measures into consideration. Why is this an example of controlling?

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Question 11 11. Leigh hires Jennifer to be her real estate representative. Jennifer will help Leigh find a house to buy and has the authority to place bids for Leigh after Leigh decides to make an offer. In this scenario, Leigh is the:

Question 12 12. What is an operating budget?

Question 13 13. What's the core concept behind management by objectives?

Question 14 14. Which one of the following is not a disadvantage of MBO?

Question 15 15. Why are creating estimated budgets important to a business?

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Question 16 16. Matthew manages a mobile phone retail store. He has set a specific sales goal for his team to achieve by the end of the month. Matthew created a detailed action plan to help reach the sales goal. Which managerial function has Matthew performed?

Question 17 17. What does MBO stand for?

Question 18 18. Which one of the following is not an advantage of MBO?

Question 19 19. _____ is often called the fifth function of management. It involves the evaluation, recruitment, selection, training and placement of individuals in specific job roles.

Question 20 20. What is one of the uses of operating budgets?

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Question 21 21. What do operating budgets show?

Management in Public Relations Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Public Relations 101: Intro to Public Relations  /  Business Courses
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