Management Styles & Theory Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. When was the quantitative school of management born?

Question 2 2. What is the type of planning that involves dealing with buildings and machinery?

Question 3 3. Behavioral aspects are considered in _____.

Question 4 4. You meet with your employees to develop a set of goals and develop a plan to complete the goals. What type of management style are you using?

Question 5 5. Which of the following is necessary in order to satisfy Maslow's safety needs?

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Question 6 6. How did the Hawthorne Study of five women in a bank writing room change perceptions about what motivates workers?

Question 7 7. If you think employees generally don't like to work and you must use rewards and punishments to make them do so, what type of management theory describes your views?

Question 8 8. When looking at the external environment, companies typically look at

Question 9 9. What is designing the steps required to ensure a product can be made in the shortest amount of time with as little waste and as efficiently as possible?

Question 10 10. Why did Japanese business leaders feel the need to develop and implement the process known as TQM?

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Question 11 11. How did the Hawthorne Studies affect thinking about management theory?

Question 12 12. If you are on the production room floor talking to your workers and gathering information, what type of management style are you using?

Question 13 13. Which of Maslow's five needs can a manager fulfill by providing challenging work, inviting employees to participate in decision-making, and giving them flexibility and autonomy in their jobs?

Question 14 14. If you really like how Japanese businesses are managed, which one of the following management styles would you like the most?

Question 15 15. Which two researchers are most commonly associated with the second Hawthorne Studies experiment?

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Question 16 16. What is synergy?

Question 17 17. Define an open system.

Question 18 18. Define a subsystem.

Question 19 19. According to Neoclassical Management Theory, managers are encouraged to do which of these?

Question 20 20. Why was the neoclassical theory of management developed?

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Question 21 21. What is the underlying belief of systems management theory?

Question 22 22. What is classic management theory?

Question 23 23. Which of these describes the focus of neoclassical management theory?

Question 24 24. This type of manager believes they need to help develop employee potential:

Question 25 25. What does a manager need to provide in order to satisfy his employees' physiological needs?

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Question 26 26. Define a closed system.

Question 27 27. Which of these would be part of the implementation of contingency management at XYZ Corp.

Question 28 28. The head of Acme Tools and Plumbing, Jordy McClellan, decided to solve a customer complaint problem by conducting company-wide customer service training. The goals were to improve the process and transform the culture of the company to revolve around serving customers. Which aspect of Total Quality Management (TQM) did Mr. McClellan use?

Question 29 29. High productivity can result from

Question 30 30. Define contingency planning.

Management Styles & Theory Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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