Managing and Leading in Business Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. Why is it important for companies to evaluate managerial decisions using a SWOT Analysis?

Question 2 2. Daniel manages a team that has missed their production goals for the past three months. After reviewing each employee's performance record, Daniel adjusted the sales goal to take additional quality control measures into consideration. Why is this an example of controlling?

Question 3 3. At what level are technical skills in a manager most important?

Question 4 4. Which of the following was established by Peter Drucker's Management by Objective (MBO) concept?

Question 5 5. The controlling process does NOT involve:

Page 2

Question 6 6. What involves identifying and preventing problems in an organization before they occur?

Question 7 7. A leader can BEST motivate employees by _____.

Question 8 8. Why is a tactical plan relevant for the functioning of each company?

Question 9 9. What can be something as simple as finding a way to shorten the amount of time it takes for a product to leave a warehouse or as elaborate as introducing a new product to the marketplace that makes all previous versions of this type of product obsolete?

Question 10 10. A formal leadership role refers to:

Page 3

Question 11 11. Which of the following is NOT a benefit of Management by Objective (MBO)?

Question 12 12. The foundation of any marketing plan is the firm's:

Question 13 13. When assessing an organization's internal environment a manager is concerned with

Question 14 14. What could Manny the manager do to motivate employees and increase productivity in the workplace?

Question 15 15. There are three different types of managerial skills, which include:

Page 4

Question 16 16. Empowerment is thought to come from the _____.

Question 17 17. All of the following relate to people changes in an organization EXCEPT:

Question 18 18. Henry Mintzberg classified the managerial roles into three categories:

Question 19 19. Changes that occur in a company's internal environment include:

Question 20 20. An employee will voluntarily follow an effective leader because _____.

Page 5

Question 21 21. A situational analysis is also known as a:

Question 22 22. Pete manages employees who coordinate training programs. He wants registrants to receive notification of a training program cancellation due to low enrollment within two weeks of the start date. After a warning and a period of retraining, one of Pete's employees, Ralph, is still notifying attendees under the two-week mark. Pete has decided to give Ralph a final written warning and let him know that if he does not improve this could lead to his termination. Which step of the controlling process is this an example of?

Question 23 23. Organizational changes are generally:

Question 24 24. Which of the following elements is NOT involved in the controlling process?

Question 25 25. Which of the following organizational changes involves amending the overall goals, purpose, strategy, or mission of an organization?

Page 6

Question 26 26. Manager Mike offered incentives, allowed his employees to voice their opinions, and communicated positive messages. How do these actions demonstrate good leadership?

Question 27 27. The history of _ dates back to a person by the name of and his book, The Practice of Management.

Question 28 28. Why is it imperative for managers to develop a tool for collecting data for each employee goal?

Question 29 29. Ongoing plans are typically a:

Question 30 30. When assessing an organization's external environment a manager is concerned with

Managing and Leading in Business Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Business 100: Intro to Business  /  Business Courses
Support