Copyright
Effective Delegation Skills for Supervisors  /  Business Courses

Test Prep Plan - Take a practice test

Take this practice test to check your existing knowledge of the course material. We'll review your answers and create a Test Prep Plan for you based on your results.
How Test Prep Plans work
1
Answer 50 questions
Test your existing knowledge.
2
View your test results
Based on your results, we'll create a customized Test Prep Plan just for you!
3
Study smarter
Study more effectively: skip concepts you already know and focus on what you still need to learn.

Managing Delegation Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. Gary owns a bookshop and he assigns his staff the task of making an inventory of all the books in the store. His staff provides feedback that they are confused since they don't know the exact information the inventory list should include. What should Gary do to make the delegation process easier in the future?

Question 2 2. What is feedback?

Question 3 3. When is the best time to receive feedback during the delegation process?

Question 4 4. What are the main benefits of feedback in the delegation process?

Question 5 5. Which of the following statements is incorrect?

Page 2

Question 6 6. Which of the following should NOT be done when receiving constructive feedback.

Question 7 7. Paul is providing constructive feedback to Maria on her presentation. He tells her, ''Your presentation was very engaging, but you could make it better by adding more pictures. But overall, great job and I can't wait to see your next presentation!'' What method is Paul using?

Question 8 8. Which of the following will help you give constructive criticism?

Question 9 9. What is the primary purpose of constructive feedback?

Question 10 10. The best time to give constructive feedback is when:

Page 3

Question 11 11. A manager who is a good role model might _____.

Question 12 12. Why should managers provide constructive feedback in private?

Question 13 13. Martin wants to have a more positive influence on his employees. Which of the actions below would have the single biggest impact?

Question 14 14. Which of the following is the most important thing a manager do in order to positively influence employees?

Question 15 15. Which of the options below is the best example of role modeling respect?

Page 4

Question 16 16. How can managers use a check-in system for monitoring task progress?

Question 17 17. Task management software may be a good monitoring option for some because it _____.

Question 18 18. All of the following are ways to incorporate progress monitoring into email EXCEPT which?

Question 19 19. Why is monitoring progress of delegated tasks important?

Question 20 20. How can having an open-door policy create progress monitoring opportunities?

Page 5

Question 21 21. How do you determine if a task can be eliminated based on the Eisenhower Matrix?

Question 22 22. What action should one take for a task that is urgent but lacks major importance and why?

Question 23 23. The Eisenhower Decision Matrix can help you determine the _____ of tasks on your to-do list.

Question 24 24. The ''Do'' quadrant of the Eisenhower matrix is designed for these types of tasks:

Question 25 25. Which quadrant of the Eisenhower Matrix would a task like watching a webinar for work fall into?

Managing Delegation Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Support