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Managing the Employer-Worker Relationship Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. What is NOT a step in the Collective Bargaining Process?

Question 2 2. To prepare means to:

Question 3 3. Which of the following is the best explanation of comparative worth?

Question 4 4. Unions and management do NOT use collective bargaining to:

Question 5 5. How did The National Labor Relations Act help organized labor?

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Question 6 6. Why might two businesses or people need to use a third party in their negotiations?

Question 7 7. Which of the following laws authorized the creation of the Federal Mediation and Conciliation Service?

Question 8 8. Which one of the following is a tool used to help stem workplace violence?

Question 9 9. Which of these third-party roles listens to both sides, keeps record, examines the issue, determines who is right or wrong in the conflict, and decides how the conflict must be settled?

Question 10 10. What type of 'shop' is NOT related to unions and organized labor?

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Question 11 11. What bargaining approach is being used if you take the position that there must be a winner and a loser?

Question 12 12. Which 'Act' is NOT specifically related to unions or organized labor?

Question 13 13. Which of the of the following does not help with work-life balance?

Question 14 14. What type of bargaining approach views the negotiation process as holding the possibility of everyone getting something?

Question 15 15. What tactic involves attempting to dissuade the company's customers from buying from it?

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Question 16 16. What is a more aggressive third-party intervention wherein an arbitrator or panel of arbitrators listen to all sides of the issue and make a firm decision on how to end the conflict?

Question 17 17. What were the workers guilty of according to the verdict in the Cordwainer's Case of 1806?

Question 18 18. An organization created by you and your fellow workers to act collectively as a group to bargain with your employers for better compensation, benefits and working conditions is called a:

Question 19 19. According to the business news magazine The Economist, the CEOs of the 350 largest U.S. corporations earn about _ times more pay than the average worker.

Question 20 20. Which of these third-party roles is used to aid the disputing parties in analyzing and understanding the reasons for the conflict so that they can plan a resolution strategy?

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Question 21 21. Executives from the largest U.S. companies earned how many dollars for each dollar earned by an average private-sector employee?

Question 22 22. What makes an employer have a union or agency shop?

Question 23 23. The first labor union was formed in the United States in which century?

Question 24 24. What type of shop clause in a union agreement is illegal?

Question 25 25. What views the bargaining process as a zero-sum game?

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Question 26 26. What tactic can be used by management in an attempt to pressure labor into concessions?

Question 27 27. Why do most strikes occur ?

Question 28 28. Reaching a proper balance between your work and your non-work life is called:

Question 29 29. What type of 'shop' is now illegal?

Question 30 30. What can you do to improve the attitude and bargaining environment in a positive manner to build trust?

Managing the Employer-Worker Relationship Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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