Managing Workplace Misbehavior Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Frank is dealing with an employee who is meeting some goals but is falling short in other areas of the job. He is not sure why this individual is struggling and wants to handle the situation carefully. Which type of intervention will most likely draw some ideas and explanation from the employee?

Question 2 2. What does a supervisor need to consider when deciding to use facilitative or authoritative intervention?

Question 3 3. Which of the following describes white-collar crime?

Question 4 4. Which of the following are forces that influence employee behavior?

Question 5 5. What was one of the primary causes of the Enron collapse?

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Question 6 6. Which of the following is an example of occupational crime?

Question 7 7. Under which of the following circumstances would challenging the other person's behavior directly be an appropriate response?

Question 8 8. Charles Ponzi defrauded investors by engaging in what type of business?

Question 9 9. Which of the following describes an occupational crime?

Question 10 10. What is one of the biggest costs to any employer?

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Question 11 11. What factors shape employee behavior?

Question 12 12. What type of intervention involves directly providing the person advice and guidance?

Question 13 13. What are the three aspects of facilitative intervention?

Question 14 14. Which of the following is NOT one of the consequences an employee may face for poor behavior?

Question 15 15. What should managers do when faced with bad behavior from an employee?

Managing Workplace Misbehavior Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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