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Managing Workplace Stress: Lesson Plans Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Jennifer fills orders in a warehouse for a large healthcare organization. She is stressed because she is unmotivated from performing the same job for two years and there are no openings in customer service where she wants to work. Her manager hears of an employee in customer service who is also experiencing burn out. The two managers work together to offer the employees a job rotation option, where they can swap jobs for a few months to learn new skills and better understand how the company operates as a whole. This is an example of which organizational stress prevention tool?

Question 2 2. What kind of stresses are placed on individuals by themselves such as volunteer work, overworking and traumas?

Question 3 3. Which of the following is an example of a behaviorial symptom of stress?

Question 4 4. What is the ability to adjust emotions and behaviors to how individuals are acting at work?

Question 5 5. Identify the set that consists of work demand stresses.

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Question 6 6. Which of the following is true regarding the three stages of preventative stress management?

Question 7 7. Which of the following is an example of physiological symptom of stress?

Question 8 8. Vicky has just been appointed to work as helper in a restaurant. She works for 7 hours a day either standing or walking around to perform her tasks. What type of demand is Vicky facing?

Question 9 9. John received a promotion at GTC Company, Ltd. last month, but he still does not know how his tasks will change. This uncertainty causes stress that manifests itself in feelings of lack of control and concern about career progress. Which category of stress is John actually going through?

Question 10 10. Individual stress consists of what three symptoms?

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Question 11 11. Which of the following is NOT a sign of stress at work?

Question 12 12. Why are individual stress prevention techniques so important?

Question 13 13. The class began with Harold taking a survey regarding his diet, exercise and sleep. Which tip is this?

Question 14 14. A corporate philosophy that focuses on improving employee health by eliminating stress is known as _____.

Question 15 15. Which of the following are four tools associated with organizational stress prevention?

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Question 16 16. Workplace stress is

Question 17 17. Which of the following is an example of prioritizing and organizing to help deal with stress at work?

Question 18 18. Jane works in a high-stress job at a marketing company and is experiencing headaches and stomach pains almost every day. What type of symptom relating to stress are these?

Question 19 19. Why is rust-out dangerous in a work environment?

Question 20 20. What is positive in nature and helps employees acquire personal growth and achievement through time restrictions on projects or complex work?

Managing Workplace Stress: Lesson Plans Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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