Motivation in the Workplace Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. When task complexity is high, an employee will be:

Question 2 2. Which of the following is an example of using the Pygmalion effect to improve employee performance?

Question 3 3. What could Manny the manager do to motivate employees and increase productivity in the workplace?

Question 4 4. Jill and Jane split one full-time receptionist job. Which of these terms describes this job flexibility option?

Question 5 5. What are the 3 types of acquired needs, according to David McClelland's acquired needs theory?

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Question 6 6. Directing a contractor to lay floor tile in a Versailles pattern with a half-inch grout joint is an example of:

Question 7 7. How would XYZ Corporation implement Vroom's expectancy theory regarding promotions in the company?

Question 8 8. Which of the following is an intrinsic reward?

Question 9 9. Which job redesign strategy encourages respect for coworkers doing other jobs ?

Question 10 10. Allowing employees to work 10 hours a day for 4 days a week rather than the traditional work schedule is an example of:

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Question 11 11. A person feels that their job pays average wages, and so they should only put forth an average effort at work. This is an example of the:

Question 12 12. Who developed the equity theory in 1963?

Question 13 13. Locke's goal setting theory states that goals should have all of the following elements, EXCEPT:

Question 14 14. Why would Manny the manager consider alternatives to the typical nine-to-five work schedule for his employees?

Question 15 15. Personal achievement, professional growth, sense of pleasure and accomplishment are example of what type of rewards ?

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Question 16 16. Which of these terms describes the job flexibility option that allows employees the opportunity to determine and control the hours in which they work?

Question 17 17. Jim's manager catches Jim breaking one of the company rules. He decides that the best course of action will be to take away one of Jim's company privileges as a response. In terms of Thorndike's theory, how is Jim's manager responding to the incident?

Question 18 18. What are hygiene factors in Herzberg's two-factor theory?

Question 19 19. An employee is rude to another employee, and the team members who saw it give him a 'high 5'. Which theory says that the employee will be likely to repeat the behavior?

Question 20 20. A person expects that they will have a bad day and is rude to others, which results in them being rude back and the expectation being fulfilled. This is an example of the:

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Question 21 21. Which of the following involves giving an employee additional tasks similar to his current work?

Question 22 22. When an employee accomplishes a challenging goal, they are likely to:

Question 23 23. Identify the three components of expectancy theory.

Question 24 24. Sandra's boss has a high opinion of her and believes that she has the potential to some day work in management. Which of the following would NOT be involved in Sandra's experience of the Pygmalion effect based on her boss's expectations?

Question 25 25. How does job enrichment differ from job enlargement?

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Question 26 26. An employee's primary needs include _____.

Question 27 27. In employee motivation, the opposite of satisfaction is _____.

Question 28 28. Empowerment is thought to come from the _____.

Question 29 29. A person works harder because they believe this additional effort will result in a bonus at the end of the month. This is an example of the:

Question 30 30. _____ cause dissatisfaction in the workplace, are extrinsic to the work itself, and linked to compensation and job security.

Motivation in the Workplace Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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