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Motivation Theory: Help & Review Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. All of the following are true of Alderfer's ERG theory EXCEPT:

Question 2 2. How did Herzberg develop the two-factor theory?

Question 3 3. All of the workers at Ted's Emporium have been shown the cold warehouse where employees who break any of the company rules are sent to work. Just thinking about the possibility of being sent into such a bleak work setting keeps most new employees from even considering breaking a rule. In this situation, management is successfully using the technique of _____ in order to encourage good behavior.

Question 4 4. Who developed the equity theory in 1963?

Question 5 5. Frustration-regression involves:

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Question 6 6. A team designing their company's new marketing strategy has shown loyalty by refusing to accept a job offer from a competing firm. They have shown great knowledge, skill and enthusiasm because they have a belief that they are growing as people within their current job. Which of the following from the above scenario is NOT an input?

Question 7 7. Which of the following is an example of a situation that would satisfy a secondary need?

Question 8 8. One of your employees feels like he is not being treated equally in comparison to other workers. He has not voiced that opinion but is constantly trying to make his work seem better in comparison to others. However, you feel that his work is not as good because he isn't trying hard enough. He just requested a transfer from marketing to PR. Which of the following is a usual behavior that this employee did NOT do when he felt that he was not being treated equally?

Question 9 9. Personal achievement, professional growth, sense of pleasure and accomplishment are example of what type of rewards ?

Question 10 10. _____ are linked to employee motivation and arise from intrinsic conditions of the job itself.

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Question 11 11. You are working for a large international company. One of your project proposals raised the revenue of your department by 5%. Your boss said, You are an exemplary employee and your work ethic and efficiency is at such a level that the entire company should strive towards it. Which of Maslow's five needs would your boss's comment satisfy?

Question 12 12. Identify the three components of expectancy theory.

Question 13 13. Ginger just got the promotion she has been after for a very long time. She will be in charge of the entire creative division of her company. What need, according to Alderfer's ERG theory, will be satisfied?

Question 14 14. Why does employee happiness and output rely on both the employee and the management?

Question 15 15. A company has stated that its organizational goal is to increase customer care quality. David, an employee in the marketing division, has created a new software that helps the company achieve that, and the customers are very satisfied with his work. Why should he be rewarded?

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Question 16 16. Rachel is applying to business school programs. She has been avoiding schools that do not require an entrance exam, because she thinks the program might not be rigorous enough if they accept too many people. At the same time, she is also avoiding the most elite schools in her area because she is worried those programs will be too challenging. Based on the acquired needs theory, what type of need is strongest for Rachel?

Question 17 17. In employee motivation, the opposite of satisfaction is _____.

Question 18 18. Which of these theories is based on the premise that one's needs are acquired over time as a result of their experiences and includes the needs of achievement, power, and affiliation?

Question 19 19. Which person developed expectancy theory?

Question 20 20. Empowerment is thought to come from the _____.

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Question 21 21. One week, shortly after her mother's death, Sarah arrives at work an hour late on two different occasions. Considering Sarah's personal circumstances, her manager decides to ignore the behavior in the hopes that it will disappear over time. Sarah's manager is using the _____ technique.

Question 22 22. Each of the following answer choices represents the fulfillment of one of Maslow's needs. Identify the answer choice that represents achieving the HIGHEST need on Maslow's Hierarchy pyramid.

Question 23 23. Why would a manager incorporate reinforcement theory in dealing with his or her employees?

Question 24 24. How can Vroom's expectancy theory be used to explain employee motivation?

Question 25 25. Tom is the manager of a sales team. Becky is one of his employees with a need for affiliation. What type of work environment would be most beneficial to Becky?

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Question 26 26. How can employers use the behavior-based theory of motivation to increase worker output?

Question 27 27. When task complexity is high, an employee will be:

Question 28 28. How would XYZ Corporation implement Vroom's expectancy theory regarding promotions in the company?

Question 29 29. Directing a contractor to lay floor tile in a Versailles pattern with a half-inch grout joint is an example of:

Question 30 30. Which of these techniques is used to reward desirable behavior with the intent of increasing the likelihood that the pleasing behavior will be repeated?

Motivation Theory: Help & Review Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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