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Organization of Health Services & Systems Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Managing people and resources in this time of transition is a critical function of leadership. Which of the following are tools managers are using to provide support and structure at this time?

Question 2 2. Healthcare organizations are changing to respond to which of the following important goals?

Question 3 3. Healthcare has to follow governmental regulations concerning the delivery of care, protection of the patient records, and which of the following?

Question 4 4. The healthcare team has many team members assisting in patient care. Which one of the following are the most valuable team members?

Question 5 5. One of the newer concepts of healthcare leadership is hiring physician leaders to take roles in _____.

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Question 6 6. Which one of the following best defines a ''referral''?

Question 7 7. What is the first example of managed care in the United States?

Question 8 8. Which managed care delivery system allows members to select PPO or HMO options each time they seek services?

Question 9 9. Managed care can be best described as _____.

Question 10 10. The following are two examples of managed care delivery systems:

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Question 11 11. Under which health care model would you never receive a doctor's bill?

Question 12 12. The United States' health care system is a combination of models. Which models does it include?

Question 13 13. In Taiwan, insurance companies are privately owned but payments come from a government program to which all citizens contribute. What type of health care model is this?

Question 14 14. Toby recently moved to Belgium and works for a marketing company. He is required to contribute to his insurance policy along with his employer. Despite having several pre-existing conditions, Toby's insurance must cover him. What type of model would this be?

Question 15 15. Which of the following is true about the out-of-pocket model of health care?

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Question 16 16. Which of the following are related to the challenges in developing strategic alliances in healthcare?

Question 17 17. The process of forming strategic alliances in healthcare is a fluid environment beginning with _____.

Question 18 18. The driving forces behind strategic alliances in healthcare are reducing costs, improving patient and staff satisfaction, caring for the uninsured, and which of the following?

Question 19 19. Partnerships being formed between healthcare organizations to support the financial, management, personnel, technological, and financial strength are called _____.

Question 20 20. Fragmentation in healthcare can be described as which of the following?

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Question 21 21. Who is responsible for providing overall leadership and direction in a hospital?

Question 22 22. What typically happens within organizations that have strife and communication problems at an executive level?

Question 23 23. What is the main purpose of a hospital?

Question 24 24. What is a responsibility of medical leaders?

Question 25 25. Why should physicians serve on hospital boards?

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Question 26 26. Culturally _____ healthcare targets medical and social issues in a particular cultural setting.

Question 27 27. What is the overall relationship between culture and healthcare competency?

Question 28 28. Which of the following is true about providers developing cultural competency?

Question 29 29. Why might it be important to hire culturally diverse providers and office staff?

Question 30 30. What can you do if you are seeing a patient who speaks a language that no one in your office speaks?

Organization of Health Services & Systems Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Health 302: Health Services Policy  /  Science Courses
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