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Organizational Change & Company Culture Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which of the following statements is true regarding the culture and/or climate of an organization?

Question 2 2. Which of these best represents a goal-oriented climate?

Question 3 3. Which of the following is not a possible dimension of organizational climate?

Question 4 4. Which of the following statements are true about an employee who works in a weak cultural environment?

Question 5 5. Tina's Tarts has a strong organizational culture that values attention to detail. How does the president of Tina's Tarts communicate the importance of meeting her high standards to members of her organization?

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Question 6 6. How does a weak culture affect the quality of a product?

Question 7 7. The ethical climate of an organization is determined by:

Question 8 8. As CEO, you expect to create an ethical workplace in your start-up organization. Which of the following strategies is counterproductive to establishing an ethical culture?

Question 9 9. Workplace behavior is considered unethical if it _____.

Question 10 10. An innovative organizational culture might lead to:

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Question 11 11. Is offering your employees training and development a good investment or not?

Question 12 12. How can the layout of the office tie into the corporate culture?

Question 13 13. Grandma's Apple Pies has recently hired a new Vice President of Finance. She has over 30 years of experience in the finance industry, but has only been at Grandma's Apple Pies for two weeks. Which subcultures is she likely to be a member of?

Question 14 14. The core values which provide boundaries for, and shape the behavior of, all members of an organization are known as the _____.

Question 15 15. Bob is a pie baker at Grandma's Apple Pies. He has been baking pies longer than anyone else in the organization. Which of the following statements is most likely true?

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Question 16 16. Elaine is hired by a telemarketing company to sell burial plots over the phone. The culture of the organization places a high value on achievement orientation. How would Elaine's manager reinforce this with her?

Question 17 17. Which of the following statements is true regarding the seven characteristics of organizational culture?

Question 18 18. New employees to an organization are expected to learn the system of shared values, beliefs, and assumptions that govern how people behave, which is known collectively as _____.

Question 19 19. Employees are told on their first day on the job that being late for work is never acceptable. Tardy employees are typically reprimanded and warned in the presence of other employees. This is an example of which function of organizational culture ?

Question 20 20. How does culture impact members of an organization?

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Question 21 21. The football coach for the Bay Area Bears opens every new season by stressing to the team that the Bears are known as 'The hardest working team in the league'. Which function of organizational culture does this relate to?

Question 22 22. Buddy is very concerned with supporting the culture of his business, Brick Head's Pizza. He decides to hire a new manager, named Tank, for the pizza chain. Why did he MOST likely hire Tank?

Question 23 23. The method that adapts new employees to the culture of an organization is known as:

Question 24 24. What is the initial source of an organization's culture?

Question 25 25. What is true about the relationship between organizational culture and organizational climate?

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Question 26 26. Which of the following statements are false regarding strong vs. weak organizational cultures?

Question 27 27. KCK Manufacturing has developed a very strong company culture. Employees are aware that deadlines and quotas are most important to the company and that management will usually turn a blind eye if a few corners are cut to meet target time frames. What impact could this strong company culture have on employees?

Question 28 28. Work hours, dress code, the design of the office space — all of these things could be considered part of what?

Question 29 29. The sales force at Grandma's Apple Pies belongs to a subculture based on the shared experience of not working in the office every day and traveling to make sales calls. This is a subculture that formed due to which area of differentiation?

Question 30 30. Tammy is employed at a beverage company and is free to develop new flavors and concepts for sodas targeted towards teenagers. If one of her new drinks flops in a test market, she is not chastised for her efforts and is encouraged to go back to the drawing board to develop a new beverage. Her organization places a high value on _____.

Organizational Change & Company Culture Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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