Organizational Structure and Design Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which of the following is a method to reduce or eliminate horizontal boundaries within an organization?

Question 2 2. Which of the following is a reason why an organization might consider a plan to downsize?

Question 3 3. Which type of boundary impedes communication and interaction between organizational members who operate at different levels within an organization?

Question 4 4. An organization that is E-business enabled could be defined as a company that _____.

Question 5 5. Mass technology and process technology have a high degree of routineness inherent in their technologies. Why are they served best by different types of structures?

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Question 6 6. Which of the following is synonymous with work specialization?

Question 7 7. At Frannie's French Foods there are only five employees. Frannie takes the food orders; her mom, Fiona cooks the food; her husband, Fred balances the books; Frannie's sister, Faith, packages the food and works at the front counter, and her son, Fritz, delivers the orders. Because it is such a small organization, every employee has daily opportunities to speak with customers. Everyone at Frannie's French Foods is constantly looking for new food fare or fabulous French recipes. Based on this description, we can conclude that Frannie's French Foods has no _____ boundaries.

Question 8 8. What is the degree of routineness?

Question 9 9. Which of the following statements best describes the relationship between organizational structure and organizational design?

Question 10 10. Susan has just been hired for a competitive job in a corporation because she is a close friend of the CEO. In this example, the employer has failed to follow which of Weber's principles?

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Question 11 11. What comparison can be made about a traditional organization and a lean organization?

Question 12 12. This type of traditional design structure is characterized by a centralized power structure and little formalization governing the company's operation.

Question 13 13. Medical offices, factories, utility companies and stores are all examples of this, where the Internet is not critical, but important to the work and business they perform. These companies might still send invoices or purchase orders, and yet they can have customers contact them via live chat or make appointments to see them online.

Question 14 14.

Big Waves is a small company with few employees. As a small company, Big Waves has fewer management levels and the company is run in a more personal way. Fewer employees mean everyone in the organization is responsible for meeting goals.

Which of the following most appropriately describes the factor that affects the relationship between organizational design and structure at Big Waves?

Question 15 15. Which of the following illustrates the concept of a bureaucratic management structure?

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Question 16 16. The In Your Corner Law Firm is very large and has several departments to handle different types of legal cases, i.e. criminal law, civil law, bankruptcy law, etc. Each department has its own staff and department head. Employees are encouraged to voice their opinions and ideas. Department heads work with staff and fellow department heads to make corporate decisions. In Your Corner's business structure is an example of _____.

Question 17 17. Why did Max Weber believe that informal organizations and family businesses would be potentially unsuccessful?

Question 18 18. How does a mechanistic structure differ from an organic structure?

Question 19 19. What can organizational managers do to attempt to avoid the Decline Stage of the organizational life cycle?

Question 20 20. Stadium Builders is a company which plans, develops, and organizes vendors for new NFL stadium structures. At any given time there are multiple projects in play. Sometimes various functional or specialized employees come together and form task forces to complete special projects. These special project team members report to their department leader and to the special project leader. Following the completion of the project, team members may disburse to work solely for their departments again, or they may work together on another special project. What type of organizational design is Stadium Builders utilizing?

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Question 21 21. Which of the following businesses would BEST benefit from work specialization?

Question 22 22. How can centralized authority be a disadvantage?

Question 23 23. Which of the following differences between lean organizations and traditional organizations is FALSE?

Question 24 24. As Hazel's business entered a _____ stage she realized that she could no longer make enough lollipencils in her home kitchen to meet the growing demand. So Hazel rented space in a commercial kitchen, bought packaging equipment, and hired a full time cook, delivery truck driver, and salesperson. Her small organization began to form a structure, and Hazel's role changed from lollipencil maker to the manager and CEO of Lollipencil, Inc.

Question 25 25.

After two rounds of downsizing, Quick and Easy Movers' remaining workers feel that they are doing twice the work they used to do for the same pay. They are unmotivated and wondering if there will be additional downsizing, and if there is, who will survive the next round of cuts.

Those who were let go are referred to as _____, whereas those remaining are referred to as _____.

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Question 26 26.

A Penny Earned Industries utilizes a mechanistic organizational structure with high formalization and a centralized decision process. A Penny Earned Industries operates in an environment with little change. The main goal of the company is to offer the best savings plans to consumers with as little cost to the company as possible. Which type of organizational strategy is being employed by A Penny Earned Industries?

Pinchpenny most likely uses which strategy?

Question 27 27. If a company has managers with large spans of control, it is likely there are _____.

Question 28 28. Which statements are true regarding the organizational life cycle?

Question 29 29. When is process technology used?

Question 30 30. All of the following activities are considered part of the e-business for Acme Products Ltd except

Organizational Structure and Design Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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