Organizational & Group Behaviors in Business Management Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which term describes informal conversations between organizational members that are NOT officially sanctioned?

Question 2 2. Which term is characterized by personal relationships, communities of shared interest, and social networks that arise as employees associate with one another in a workplace setting?

Question 3 3. Which type of organizational structure is focused on the employees, their relationships, and the unofficial power inherent within those relationships?

Question 4 4. Michael's company is having a difficult time recruiting employees fresh out of school. He tells his supervisor that the company should consider changing the vacation policy from five vacation days and fifteen sick days for a new employee to a paid time off policy of fifteen days. This would provide employees with a larger bank of available time off and make the company more in line with others in the industry. Michael's conversation is an example of _____.

Question 5 5. If a company had primarily a formal organization with very little informal organizational structure, how would this be bad?

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Question 6 6. How does a perceptual set of beliefs, values and attitudes influence the behavior of people?

Question 7 7. How does increased specialization impact workers?

Question 8 8. A restaurant is an example of _____.

Question 9 9. Which is NOT a disadvantage of a functional organizational structure?

Question 10 10. Thomas and Jane are working on a proposal for a new PR strategy for their company. Thomas believes that they should focus on TV ads, while Jane believes they should focus on the world of social media because most other forms of communication are outdated. Identify the kind of conflict in this situation and the reason behind it.

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Question 11 11. A professional football player who plays better when his games are nationally televised is exhibiting _____.

Question 12 12. John works in the marketing department of a large human resources company. He needs help with the implementation of their new strategy for reaching millennials and is looking for an expert in that area within the company. He took a look at the company's organizational chart and it did very little to help him. Why did the organizational chart NOT provide John with the information he sought?

Question 13 13. Why is organizational structure relevant to an organization?

Question 14 14. Why would a company consider implementing a functional organizational structure?

Question 15 15. Two coworkers are having a dispute about how to achieve the goal of their company, which is to introduce the most competitive product in the smart phones industry. In the heat of the argument, one of the workers calls the other a lazy good-for-nothing. Why is this an example of a people conflict?

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Question 16 16. Which of the following is NOT an example of a formal organization?

Question 17 17. A systematic activity that examines all the project activities that, if delayed, would delay the entire project is called _.

Question 18 18. Ellen gives all of her employees two weeks off per year but they must be taken from right before Christmas to right after New Years. This may be a form of which of the following?

Question 19 19. If a company has managers with large spans of control, it is likely there are _____.

Question 20 20. Which type of organizational structure is seen in the organizational chart or hierarchy?

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Question 21 21. Sarah works for an accounting company. She has a lot of administrative procedures to follow and little flexibility in the way she performs her daily work. Sarah's job has a high level of _____.

Question 22 22. Which type of conflict are Marco and Peter experiencing in this scenario: Marco, who is a very sociable and open person, is working with Peter on a project for work. Marco quickly shares his ideas on what he thinks is the best course of action to take, but Peter is quite and provides very little input during the brainstorming session. If anything, he disagrees with Marco's ideas. Marco, being someone who is very sociable, might interpret Peter's lack of participation as Peter's displeasure with having to work with Marco. Now that Marco believes that Peter does not like him, Marco decides that he does not like Peter.

Question 23 23. A student in a classroom is exhibiting social loafing by _____.

Question 24 24. Messages, emails, and voicemails that are used to transmit information between individuals in an organization are known as _____.

Question 25 25. Is it possible to have too much communication in the workplace?

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Question 26 26. Which of the following types of communication is used to communicate department goals and provide instructions on how to complete a new project?

Question 27 27. Select the characteristic that must be present in order for a group to be considered a formal organization.

Question 28 28. How did Henry Gantt impact the Program Evaluation and Review Technique (PERT)?

Question 29 29. Which of the following is true regarding ageism?

Question 30 30. Which of the following is NOT a benefit of implementing an open communications policy?

Organizational & Group Behaviors in Business Management Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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