Copyright

Organizational Management Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. Which type of objectives are considered when implementing Total Quality Management (TQM)?

Question 2 2. What involves assigning task responsibilities and accountability down from one level of management to a lower level or to an employee to carry out the work?

Question 3 3. Which of these organizational structures has a well-defined hierarchy where top-level managers make most of the decisions?

Question 4 4. How is decision-making impacted when individuals work for a large organization?

Question 5 5. Which of the following is NOT a reason for a company to implement Total Quality Management (TQM)?

Page 2

Question 6 6. An advisory board of a multinational company is trying to assess the main challenges that the company will have to overcome in the next five years. Amongst them, they have listed these: dismissing fears regarding globalization, trying to predict the fluctuations of the stock market, and keeping up with the technological requirements of the industry. What do all of these goals have in common?

Question 7 7. Subordination of Individual Interests to the General Interest means:

Question 8 8. Tom Burns and G. M. Stalker identified two basic forms of organizational structure:

Question 9 9. If a company had primarily a formal organization with very little informal organizational structure, how would this be bad?

Question 10 10. Total Quality Management (TQM) involves which of the following?

Page 3

Question 11 11. Karen is a new, non-management employee. She is the only one in her department who has received training on a new software program. The rest of her coworkers are now looking to her for guidance. What type of authority is Karen displaying?

Question 12 12. Which type of organizational structure is seen in the organizational chart or hierarchy?

Question 13 13. How can centralized authority be a disadvantage?

Question 14 14. Why did Max Weber believe that informal organizations and family businesses would be potentially unsuccessful?

Question 15 15. What is one potential outcome for an organization utilizing work specialization?

Page 4

Question 16 16. Which is not one of several factors that affect the relationship between organizational design and structure:

Question 17 17. Strategic approach to improvement involves:

Question 18 18. What does the organizational matrix structure focus on?

Question 19 19. Patricia works for a company that manufacturers DVD players. The company is experiencing a decrease in profits since most consumers who were interested in purchasing a DVD player have already done so. Patricia's company is in which of the following stages of the organizational life cycle?

Question 20 20. Max Weber created the idea of where organizations are more authoritative, rigid and structured.

Page 5

Question 21 21. Advantages of work specialization does not include:

Question 22 22. Ways to reengineer jobs continuously are to offer:

Question 23 23. The manner in which the parts of an organization interact with each other to achieve the organization's goal:

Question 24 24. What involves altering processes and systems within a company that often affects the existing group norms, beliefs and values?

Question 25 25. The administrative school of management and was founded on the six functions, or roles, of management, which does not include:

Page 6

Question 26 26. Dale was hired into a company's management associate program straight out of college. As part of the program, Dale will spend the first two years of his employment cycling through different divisions and functional areas of the company, in order to gain a better understanding of the company and how the different units work together. This is known as:

Question 27 27. Span of Control is:

Question 28 28. What is not one of the most common approaches to organizational design?

Question 29 29. Approximately 70 workers are employed at an IT firm called Johnson Incorporated. All of these workers are used to checking in with their supervisors five minutes before starting to work. In case an employee has a good idea, he doesn't have to worry about channels but can go straight to the CEO. The environment is very casual here. Why are these things examples of organizational culture?

Question 30 30. Why did Henri Fayol develop the 14 Principles of Management?

Organizational Management Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Business 100: Intro to Business  /  Business Courses
Support