Overview of Organizational Behavior Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which of the following are the cause of the change in the dependent variable?

Question 2 2. The Six Sigma Philosophy is a business strategy that _____.

Question 3 3. Why are companies adopting quality improvement philosophies such as TQM and Six Sigma?

Question 4 4. How do TQM and Six Sigma Philosophy differ?

Question 5 5. How did the discipline of psychology aid in understanding organizational behavior?

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Question 6 6. The Industrial Revolution gave rise to the necessity for understanding human behavior in a work environment. Which of the following ideas did NOT originate during this era?

Question 7 7. Thomas is a CEO at a retail firm. He notices that many employees are depressed and are becoming increasingly unmotivated. In order to combat the problem, Thomas interviews all of his employees and tries to understand the underlying issue. He tries to focus on developing a plan that will give employees a progressive salary with huge benefits if they reach company targets. Which approach is Thomas using?

Question 8 8. Which of the following statements best defines organizational behavior?

Question 9 9. What is the basic assumption of the systematic study?

Question 10 10. Which of the following is an example of an independent variable?

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Question 11 11. Why can a strong competitive landscape be problematic for companies?

Question 12 12. The Western Electric (Hawthorne Works) Studies revealed all of the following EXCEPT _____.

Question 13 13. Natalie is a shift supervisor for a manufacturing firm. Upper management has indicated that production is below company goals and has asked for ideas to increase production levels. Natalie submitted the suggestion to increase bonus pay once workers meet a minimum criteria. Her suggestion is an example of _____.

Question 14 14. The contingency theory:

Question 15 15. Which type of study is similar to systematic?

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Question 16 16. What perspective supports the belief that employee behavior is in large part based on own personal feelings, interactions, thoughts and experiences?

Question 17 17. Which of the following is a term that was developed in the 1950s to refer to 'how individuals perform different roles in a group environment?'

Question 18 18. Which external effect may lead to low employee morale because new employees are hired and paid close to, or even the same, as employees that have more experience with the company?

Question 19 19. Tina is a deputy manager in a large PR firm. She tries to understand why John, who worked so well as an intern and was promoted to an assistant in finance, seems to be so negative and is constantly making mistakes. She assigns him to a project she is working on so that she can observe him more closely. Based on her observations, she thinks that he is not satisfied with the amount of money he makes. However, he is actually having trouble with his fiance. Why does Tina make the wrong conclusion?

Question 20 20. What is the focus of Total Quality Management?

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Question 21 21. Which of the following provides the BEST example of why the Industrial Revolution led to the study of organizational behavior in the United States?

Question 22 22. _____, a Harvard Psychologist, was interested in the study of _____ and how it could be used to examine organizational psychology.

Question 23 23. How can poor ethics by managers translate into negative effects in organizational behavior?

Question 24 24. Crockett Sprockets is thinking about changing the types of metal alloys used in their sprockets. The company has recently started using the TQM philosophy for quality management in production. What are some questions that management will consider about the use of the new alloy before the change is implemented?

Question 25 25. What is the contingency theory?

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Question 26 26. Which of the following is a dependent variable?

Question 27 27. Someone who wants to study mentoring, developing, and managing employees would study the administrative science known as _____.

Question 28 28. How does company reputation impact employee satisfaction?

Question 29 29. How does the evidence-based management study differ from the systematic study?

Question 30 30. What is the definition of organizational behavior?

Overview of Organizational Behavior Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Business 307: Leadership & Organizational Behavior  /  Business Courses
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