Perception & Self-Awareness in Interpersonal Communication Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. Donald is an office manager. In his youth, he found that other kids of a certain nationality were quarrelsome and hard to get along with. When an applicant from the same nationality applied for an opening in Donald's office, Donald dismissed him because he didn't feel the applicant would get along with existing staff. Donald is using _____

Question 2 2. Making eye contact, nodding your head, and leaning into a speaker are all examples of _____.

Question 3 3. Who started the self-esteem movement?

Question 4 4. The results of the self-esteem movement were mixed at best. Which of the following supports the dubious value of the self-esteem movement?

Question 5 5. What is perception?

Page 2

Question 6 6. What does attribution theory suggest about how we assess the behavior of others?

Question 7 7. Why would a company hire someone who has a high amount of interpersonal intelligence to be the Director of Customer Service?

Question 8 8. Which of the following types of information can an individual self-disclose to another person?

Question 9 9. What is the relationship between real challenges and increased self-esteem?

Question 10 10. Mary and Kelly have just started working for a new boss. Mary is unhappy because the new boss is strict and has many new rules. Kelly is optimistic because the office feels organized and has direction now under the new boss. Mary and Kelly have different _____

Page 3

Question 11 11. Tad was tasked with hiring a new sales manager for his team. He had two equally qualified candidates with seemingly like personalities. However, he found Cathy to be more attractive than Kelly. Tad decided to hire Cathy because he felt she would get along better with the team than Kelly would. Tad's behavior is an example of _____

Question 12 12. Projection is a psychological term that means which of the following?

Question 13 13. Which one of the following provides a reason or cause for an action by assigning explanations to events?

Question 14 14. _____ is the voluntary sharing of information to another person that helps them understand who you are.

Question 15 15. According to the self-esteem movement, which behavior would be something that parents and teachers should do?

Page 4

Question 16 16. The teacher asks her student, Isaac, to read a book in front of his second grade class. He stands in front of the class and reads the book fluently. What would be the BEST response from his teacher?

Question 17 17. Why is it important for a speaker or presenter to have self-awareness?

Question 18 18. Joe is a top salesman, something he attributes to his own intelligence, personality and wit. When he recently missed a monthly quota though, he blamed it on new competitors in his territory. Joe is rationalizing his failure by using _____

Question 19 19. Jerry applied for a job, but did not not think he had a chance to actually get the job. When he went to the interview, he wore jeans and a t-shirt, arrived late and answered questions from the interviewer without looking him in the eye. Jerry did not get this job. This scenario is an example of _____.

Question 20 20. People assume that if a celebrity is beautiful, he or she must also be nice and funny. What is this an example of?

Page 5

Question 21 21. Which of these choices provides an example of a person with good intrapersonal intelligence?

Question 22 22. Heidi is very upset because since she just found out that she did not receive a promotion that was expected after putting in months of overtime on a special project. Heidi wants to discuss the situation with her co-worker, Mike, before she gets back to her workday. In order for Mike to be an effective listener, he needs to:

Question 23 23. A person who can express and control his or her emotions while also relating and adapting to the emotions of others is said to have high _____.

Question 24 24. Inaccurate generalizations that are used to judge people are called what?

Question 25 25. Effective listening has many benefits, including: saving time, creating a safe environment for individuals to express themselves, and _____.

Perception & Self-Awareness in Interpersonal Communication Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Communications 102: Interpersonal Communication  /  Business Courses
Support