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Performance Management: Evaluating Employee Performance Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. Which of the following are usually related to the overall goals of the company?

Question 2 2. All of the following are elements of SMART goals EXCEPT:

Question 3 3. HR manager Louisa makes sure to always document performance appraisals in employees' personnel files in case the company is ever involved in a lawsuit. This is a(n) _____ reason for a performance review.

Question 4 4. Linda's supervisor provides feedback on her performance during an annual performance review. What purpose is this review fulfilling?

Question 5 5. Which of the following is an example of a human resources control?

Page 2

Question 6 6. The rating scale system of performance evaluation would be best for which type of employee?

Question 7 7. What do development activities focus on?

Question 8 8. In a 360-degree performance review, who provides feedback to an employee?

Question 9 9. High-level employees are usually evaluated using the _____ appraisal system.

Question 10 10. Which statement concerning top-down performance appraisals is most accurate?

Page 3

Question 11 11. In a _____ appraisal system of performance appraisal, an individual's characteristics are used as a standard for performance appraisal.

Question 12 12. In a _____ appraisal system of performance appraisal, employees who meet a predetermined goal are viewed as effective.

Question 13 13. A performance appraisal system that lacks practicality _____.

Question 14 14. A performance appraisal that lacks acceptability _____.

Question 15 15. A straight ranking method of performance appraisal _____.

Page 4

Question 16 16. What is an objective management appraisal?

Question 17 17. A supervisor who commits central tendency error _____.

Question 18 18. Which of the following answer choices contains the best example of contrast error?

Question 19 19. Employee appraisals are for _____.

Question 20 20. Which of the following is NOT one of the steps in the performance management process?

Page 5

Question 21 21. Performance goals are _____?

Question 22 22. A supervisor rated five very poor performers and then incorrectly rates the sixth as an above average performer even though the employee is only average. What type of rating error is this?

Question 23 23. Employee observation involve:

Question 24 24. An appraisal that can differentiate between effective employees and ineffective employees has which characteristic?

Question 25 25. Which of the following is NOT a developmental function of performance appraisals?

Page 6

Question 26 26. Fred is a football coach. The criteria for his appraisal will be how many games his team wins this year. Which type of standards are being used in his appraisal?

Question 27 27. A performance appraisal that provides an employee with feedback from multiple parties is a:

Question 28 28. What is the goal of an objective management appraisal?

Question 29 29. Jill is concerned that her employees are stagnating and not developing their skills as she had hoped. Jill believes that _____ will help the employees assess their work and generate skill development plans.

Question 30 30. A determination is made that an employee is in need of additional training or retraining in order to accomplish a goal. During which stage of the performance management process would this training occur?

Performance Management: Evaluating Employee Performance Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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