PLACE Business Education: Employee Motivation Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. All of the following are true of Alderfer's ERG theory EXCEPT:

Question 2 2. Tom is the manager of a sales team. Becky is one of his employees with a need for affiliation. What type of work environment would be most beneficial to Becky?

Question 3 3. Which component of Vroom's expectancy theory refers to the level of effort an employee is willing to exert in hopes that the increased effort will result in better performance.

Question 4 4. Anna is a full-time customer service representative who works from home. Which of these terms describes the job flexibility option that allows an employee to work the majority of their work hours from home or another remote location outside of the office?

Question 5 5. A company has stated that its organizational goal is to increase customer care quality. David, an employee in the marketing division, has created a new software that helps the company achieve that, and the customers are very satisfied with his work. Why should he be rewarded?

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Question 6 6. Sandra's boss has a high opinion of her and believes that she has the potential to some day work in management. Which of the following would NOT be involved in Sandra's experience of the Pygmalion effect based on her boss's expectations?

Question 7 7. How can Vroom's expectancy theory be used to explain employee motivation?

Question 8 8. Which of these is an example of the Pygmalion effect?

Question 9 9. How can employers use the behavior-based theory of motivation to increase worker output?

Question 10 10. How would XYZ Corporation implement Vroom's expectancy theory regarding promotions in the company?

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Question 11 11. James has read about the Pygmalion effect and hopes that it can be used to enable growth for his employees, which will ultimately strengthen the organization. Which of these is a commonly used way of communicating expectations that James could use to start the ball rolling with his employees?

Question 12 12. If Dennis, top producer at a financial firm, breaks his leg, what need from Alderfer's ERG theory would he likely try to satisfy?

Question 13 13. This type of motivation is internal to the person and is driven by personal interest or enjoyment in the work itself.

Question 14 14. _____ cause dissatisfaction in the workplace, are extrinsic to the work itself, and linked to compensation and job security.

Question 15 15. Why would Manny the manager consider alternatives to the typical nine-to-five work schedule for his employees?

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Question 16 16. Maria is a teller at a bank. She was recently given the task of helping customers with the paperwork for opening checking accounts. This is an example of _____.

Question 17 17. Locke's goal setting theory states that goals should have all of the following elements, EXCEPT:

Question 18 18. What could Manny the manager do to motivate employees and increase productivity in the workplace?

Question 19 19. An employee's primary needs include _____.

Question 20 20. How might job redesign benefit an employee?

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Question 21 21. Directing a contractor to lay floor tile in a Versailles pattern with a half-inch grout joint is an example of:

Question 22 22. Personal achievement, professional growth, sense of pleasure and accomplishment are example of what type of rewards ?

Question 23 23. _____ are linked to employee motivation and arise from intrinsic conditions of the job itself.

Question 24 24. Jim's manager catches Jim breaking one of the company rules. He decides that the best course of action will be to take away one of Jim's company privileges as a response. In terms of Thorndike's theory, how is Jim's manager responding to the incident?

Question 25 25. Behavior-based motivation says employees can be driven by _____.

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Question 26 26. Ginger just got the promotion she has been after for a very long time. She will be in charge of the entire creative division of her company. What need, according to Alderfer's ERG theory, will be satisfied?

Question 27 27. When employees are empowered there is _____.

Question 28 28. Which person developed expectancy theory?

Question 29 29. A raise in salary, bonus or paid time off are example of what type of rewards?

Question 30 30. How does employee empowerment workplace?

PLACE Business Education: Employee Motivation Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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