PLACE Business Education: Human Resources Fundamentals Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Juan is a newly hired assembler at Speedy Cellular. He will spend his first week with Juanita, a veteran assembler, who will work side by side with Juan, showing him each step of the assembly process as he assembles the phones. Why is this an example of on-the-job training?

Question 2 2. Top-down appraisals measure employee performance against goals _____

Question 3 3. Direct compensation is in the form of:

Question 4 4. Problem-solving training will teach employees to do all of the following, EXCEPT:

Question 5 5. Kathleen has a difficult time submitting project objectives and results to her supervisor in a clear and concise format. Her supervisor feels her reports are confusing. In order to improve Kathleen's skills in writing reports, her supervisor might recommend _____ training.

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Question 6 6. Rating scales are:

Question 7 7. Using hands-on training while working alongside an experienced worker is called _____.

Question 8 8. The CEO of XYZ Corp. will be conducting reviews with his top managers. He has asked them to get feedback from lower level supervisors and outside vendors with whom they work. Which method is the CEO using to review his top managers?

Question 9 9. Which of these is a step in the process of assessing training needs?

Question 10 10. What is the purpose for training needs assessments?

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Question 11 11. How would a manager implement Management by Objective (MBO) in her employee appraisals?

Question 12 12. A manager finds her employees are unfamiliar with the mission and vision of the organization. What type of training will solve the problem?

Question 13 13. Employee observation involve:

Question 14 14. Which of these best describes the proposal step of the collective bargaining process ?

Question 15 15. Jill is concerned that her employees are stagnating and not developing their skills as she had hoped. Jill believes that _____ will help the employees assess their work and generate skill development plans.

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Question 16 16. Benefits such as health insurance are _____.

Question 17 17. Employee appraisals are for _____.

Question 18 18. Which of these would be a quick action that would aid in keeping current clients?

Question 19 19. What are some of the possible benefits to training an employee in the use of new technology?

Question 20 20. Why do most strikes occur ?

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Question 21 21. To prepare means to:

Question 22 22. Stock options are considered _____

Question 23 23. Diversity training focuses on the recognition of cultural differences and improves the ability of employees to _____.

Question 24 24. Which type of training would MOST likely result in employees becoming more willing to work together and trust their coworkers?

Question 25 25. Salaries are paid to employees who _____.

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Question 26 26. Discipline policies generally:

Question 27 27. The 360 Degree Appraisals:

Question 28 28. Non-exempt employees who receive wages are paid _____.

Question 29 29. In which of the following cases would a company MOST benefit from a job rotation program?

Question 30 30. An arbitrator's word is

PLACE Business Education: Human Resources Fundamentals Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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