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PLACE Business Education: Management and Leadership Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. The main bases of positional power include:

Question 2 2. After Mario completes his monthly report, his boss reviews it to see if the standards were met. If there are errors, Mario is told he has to work an extra hour each day for the next two weeks. This is an example of which type of management?

Question 3 3. Which of these statements is relevant for the relationship between subordinates and managers?

Question 4 4. Monitoring an employee's performance closely and intervening only when an employee is not meeting the expectations, often resulting in a punishment, is referred to as

Question 5 5. Jessica is a leader in her organization, and as such, she knows communication is important for the success of any organization. Which of the following would you recommend that she do to encourage communication within her organization?

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Question 6 6. A key to a manager's success is the ability to use _____ to influence employee behavior.

Question 7 7. Charismatic leaders use their _____ to appeal to followers.

Question 8 8. Joe was 15 minutes late returning from lunch break today. Jill, his supervisor, tells Joe he must stay 15 minutes extra after work today to make it up. Jill is using _____ power.

Question 9 9. According to situational theory, _____.

Question 10 10. What is most important to a transactional leader when delivering rewards or punishment to subordinates?

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Question 11 11. Which of these power bases is the result of knowing or understanding how to do job-related tasks that subordinates need to know?

Question 12 12. A leader can BEST motivate employees by _____.

Question 13 13. Which of the following scenarios depicts intellectual stimulation?

Question 14 14. Tom is a manager that allows employees to relax on the job. He often asks questions like, How are you? Is there anything I can do to help? and Are you satisfied with the working conditions here? Why is this an example of a country club leader?

Question 15 15. Management theorist Daniel Katz describes three skills common to all managers. These skills are:

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Question 16 16. The degree to which one is either task-oriented or people-oriented is referred to as one's _____.

Question 17 17. Autocratic leaders

Question 18 18. When is the participative/democratic leadership style considered effective?

Question 19 19. Charismatic leaders are good role models because they _____.

Question 20 20. Tiana is a manager at a software company. She does not concern herself with production or employee needs. The work does not get done, and the employees are miserable. Which type of leader is Tiana?

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Question 21 21. Which school of thought produced situational management?

Question 22 22. How is vision central to a transformational leader's goal?

Question 23 23. Who is considered to have developed the idea of bureaucratic leadership?

Question 24 24. Which of the following is NOT an example of situational leadership?

Question 25 25. Which type of leader is concerned with making employees happy by supporting, developing, and accommodating them?

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Question 26 26. In which of these situations will bureaucratic leadership fail?

Question 27 27. The membership representatives at a health insurance company have been working hard during a particularly stressful open enrollment. The manager decides to throw a catered lunch for the employees because _____.

Question 28 28. Ms. Pauline Powers has been promoted to Divisional Manager at a software development company. Ms. Powers is an internationally recognized expert in the computer language that the company uses. How can Ms. Powers influence her subordinates to respect her authority?

Question 29 29. The laissez-faire leader provides their employee with which of the following?

Question 30 30. Sarita recently transferred to a newly-created learning and innovation department at her company. Her new supervisor leads a team of eight but does all the decision making on new projects. Is the supervisor an effective or ineffective leader and why?

PLACE Business Education: Management and Leadership Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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