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Planning and Controls as Management Functions Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which of these describes the purpose of planning?

Question 2 2. Jessica has just conducted a SWOT analysis of her firm. What should her next steps be?

Question 3 3. When does a manager intervene when using management by exception?

Question 4 4. Carrol's Croissants has set a goal of wasting 25% less flour, what is missing from Carrol's goal?

Question 5 5. How can management by exception affect the relationship between managers and other employees?

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Question 6 6. Strategic approach to improvement involves:

Question 7 7. When assessing an organization's internal environment a manager is concerned with

Question 8 8. Which group of people are expected to be able to identify with and commit to upholding the mission statement?

Question 9 9. Once the important questions are answered during the SWOT analysis, managers can begin to place the strengths, weaknesses, opportunities, and threats in the appropriate quadrant of the _____.

Question 10 10. Managers use operational plans to _____.

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Question 11 11. Why is it important for companies to evaluate managerial decisions using a SWOT Analysis?

Question 12 12. A company that contracts with a foreign company to perform its manufacturing activities is engaged in what type of activity?

Question 13 13. In management by exception, what is the technical name for a situation where there is a difference between an expected result and an actual result?

Question 14 14. Which of the following is true of planning?

Question 15 15. Why would a company engage in franchising?

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Question 16 16. Why does a business care about unemployment?

Question 17 17. Which of the following BEST defines macroeconomics?

Question 18 18. Which of these is identified in a company's mission statement?

Question 19 19. There are areas that you research when doing an environmental scan

Question 20 20. How does the focus strategy differ from the other strategies identified in the lesson?

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Question 21 21. Which of the following requires government action?

Question 22 22. What type of strategy involves serving the unique or specialized needs of a segment of a market?

Question 23 23. Identify which of the following is NOT a component of an organization's total quality management:

Question 24 24. Your company has to pay a fee for the domestic company due to the fact that they supply you with certain specific products and that you are using their recipe. Which of the choices describes this fee?

Question 25 25. Which of the following is the best explanation of a business strategy?

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Question 26 26. Which of these describes how often a mission statement should be reviewed?

Question 27 27. Which of the following does NOT entail a focus on the customer?

Question 28 28. A procedure that details how to take an inventory is an example of a(n) _____ plan, while a promotional advertisement is an example of a(n) _____ plan.

Question 29 29. Anthony wants to do a better job for his company and makes this his goal. According to the SMART guidelines, this is an unacceptable goal because it is not _____.

Question 30 30. What are key deliverables?

Planning and Controls as Management Functions Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Business 111: Principles of Supervision  /  Business Courses
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