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Promoting Team Development & Growth in Education Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. Why is system thinking important?

Question 2 2. Which is not a system?

Question 3 3. System theory is a component of what organizational theory?

Question 4 4. What is not an advantage of system thinking?

Question 5 5. Which of these terms is used to describe a sequence of planned activities aimed at improving teamwork to increase group cohesion and effectiveness?

Page 2

Question 6 6. Which type of team building is aimed at improving the specific teamwork skills which group members need to accomplish their goal and can be immediately applied in the workplace?

Question 7 7. Which type of team building is used to increase the understanding of who each group member is and how to better communicate with one another?

Question 8 8. Which of these is not considered a characteristic of cohesive groups?

Question 9 9. Which of the following is a factor to keep in mind when choosing an information system?

Question 10 10. Which office deals with the management of personnel in a school, including professional and support staff?

Page 3

Question 11 11. An IEP system affects which population of students?

Question 12 12. Why is it important to have an accurate information system?

Question 13 13. What external resources can be used to positively reward students?

Question 14 14. How can educational leaders promote organizational improvement for faculty and staff as it relates to school resources?

Question 15 15. Most teachers spend _____ a year of their own money buying food for hungry students.

Page 4

Question 16 16. What is a way that schools can support external resources?

Question 17 17. Which of the following strategy is best when the conflict cannot be immediately resolved?

Question 18 18.

After Mary and Paula argued about what color the icing should be on the boss' birthday cake, the party committee decided to allow both women to discuss their preference. Mary told Paula, ''You know nothing about cake icing. Purple icing is the best choice. You aren't even a baker!''


This is an example of:

Question 19 19. Empathy means:

Question 20 20. When conflict between you and a co-worker arises, what should be your first question?

Page 5

Question 21 21. Which of the following best describes team trust?

Question 22 22. Which of the following are important principles to consider when building trust in a business team?

Question 23 23. One of the most effective team trust building activities is _____.

Question 24 24. Trust is established when _____.

Question 25 25. The five steps in the cycle of inquiry are: _____

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Question 26 26. When might a plan developed during the cycle of inquiry need to be adjusted or rewritten?

Question 27 27. Which of the following is NOT a question to ask when reflecting on results?

Question 28 28. What is the cycle of inquiry?

Question 29 29. What is system thinking?

Question 30 30. Which of these terms describes the degree to which group members come together as one unit to reach a common goal?

Promoting Team Development & Growth in Education Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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