Copyright

Setting Goals & Objectives Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. When task complexity is high, an employee will be:

Question 2 2. The 'A' in a SMART goal stands for what?

Question 3 3. Which of the following would be a good goal for the Tire Company under the SMART framework?

Question 4 4. Locke's goal setting theory states that goals should have all of the following elements, EXCEPT:

Question 5 5. Directing a contractor to lay floor tile in a Versailles pattern with a half-inch grout joint is an example of:

Page 2

Question 6 6. Carrol's Croissants has set a goal of wasting 25% less flour, what is missing from Carrol's goal?

Question 7 7. Which of the following does NOT occur with goal commitment?

Question 8 8. Anthony wants to do a better job for his company and makes this his goal. According to the SMART guidelines, this is an unacceptable goal because it is not _____.

Question 9 9. When an employee accomplishes a challenging goal, they are likely to:

Question 10 10. Which of the following is a measurable goal?

Setting Goals & Objectives Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Setting Customer Service Goals & Objectives  /  Business Courses
Support