Stakeholder Communication Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. What is a term for when someone tells a presenter the areas that need improvement through suggestions?

Question 2 2. Which document is NOT required for a successful project management communications plan?

Question 3 3. Carol is an elementary school teacher who was asked to give a speech to business leaders. Without providing definitions to terms, Carol included phrases and terms like 'differentiated instruction,' 'Bloom's Taxonomy,' and 'Praxis scores.' What did Carol do wrong?

Question 4 4. Gerald needs to communicate with a large number of people but needs to customize it with relative ease. Which communication channel would be a good choice for Gerald?

Question 5 5. Which of the following is NOT a step in the stakeholder management process?

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Question 6 6. Which of the following is a reason to practice speeches?

Question 7 7. What does the M in A.I.M. stand for?

Question 8 8. A project management communications plan should identify stakeholder information needs, available technology, and methods of communication, as well as explain what other project information?

Question 9 9. Why would a company form a stakeholder network?

Question 10 10. What is NOT a way to make a message stick?

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Question 11 11. For actions to be considered fair they should include what?

Question 12 12. A company is in the reactive stage of stakeholder relationship building when:

Question 13 13. A stakeholder management plan includes a plan to _____.

Question 14 14. What is one way a project manager can minimize people's resistance to change?

Question 15 15. What kinds of actions can a project manager take to ensure that stakeholders are engaged and their expectations managed?

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Question 16 16. Who is responsible for creating the stakeholder management plan?

Question 17 17. What is one disadvantage to using a visual communication channel?

Question 18 18. The three types of stakeholders are _____.

Question 19 19. A project stakeholder is _____.

Question 20 20. Which of the following is a characteristic of a stakeholder management plan?

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Question 21 21. What is audience-centered communication?

Question 22 22. What is a stakeholder management plan in project management?

Question 23 23. Which situation BEST exemplifies interactive stakeholder engagement?

Question 24 24. Displaying honest conduct involves which of the following?

Question 25 25. Susan is a project manager. She uses a power/interest grid to help her manage stakeholders by determining _____.

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Question 26 26. In her haste, Kelly sent out an email to customers that was accidentally offensive. Because of this, a large number of subscribers chose to opt out. Analyze the statements below and indicate the one that best describes the problem Kelly's company will have because people chose to opt out?

Question 27 27. What is a 'stakeholder' in project management?

Question 28 28. What are the four areas of effective speech?

Question 29 29. Which of the following is NOT a way for a presenter to make improvements?

Question 30 30. How can a presenter recreate the presentation environment to practice?

Stakeholder Communication Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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