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Strategic Management Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. What does CQI seek to improve?

Question 2 2. Which of the following statements regarding quality management systems is accurate?

Question 3 3.

Select the factors a business needs analysis will help you identify.

I. Business Goals

II. Business Strategies

III. What the customers want and need

IV. Problems the business is experiencing

Question 4 4. What are key deliverables?

Question 5 5. What is a core concept of continuous quality improvement?

Page 2

Question 6 6. Which of the following quality management frameworks is NOT used as an example in this lesson?

Question 7 7. What is a business needs analysis?

Question 8 8. What is the first step in performing a business portfolio analysis?

Question 9 9. How long does continuous quality improvement take?

Question 10 10. Business portfolio analysis helps a company do what?

Page 3

Question 11 11. Products and services that are categorized to see how well they are performing is known as a what?

Question 12 12. What are positive outcomes that organizations can expect when they use portfolio management?

Question 13 13. What can a business needs analysis result in _____?

Question 14 14. There are areas that you research when doing an environmental scan

Question 15 15. Which of the following is an example of the Food and Drug Administration's regulatory power?

Page 4

Question 16 16. The three stages in Kurt Lewin's change model are:

Question 17 17. Why is strategic change management essential for companies?

Question 18 18. How does continuous quality improvement encourage accountability?

Question 19 19. How many projects can be involved in portfolio management?

Question 20 20. Which one is NOT considered a content of the company?

Page 5

Question 21 21. Alfredo purchases a health plan for his family. Five months later, his daughter has surgery to correct a previous health condition. Under the Affordable Care Act, how does the health insurance company handle the case of pre-existing conditions?

Question 22 22. Elizabeth is a new HR Generalist. She conducts an anonymous attitude survey of employees at her steel manufacturing company, and the results are shocking to her. Employee morale is at an all-time low, so Elizabeth feels the safety risk is high. She meets with management to brief them on the results of the survey, so they can see for themselves that there is a need for change. Which stage of Kurt Lewin's Change Model does this scenario describe?

Question 23 23. Several American companies specialize in Earth to Moon space tours. Moondust Ventures reduced the number of its competitors by purchasing most of them and as a result, became dominant. This year, the company attempted a hostile takeover of another major competitor. The U.S. government intervened and blocked Moondust Ventures' purchase. Which federal agency would be concerned with stopping a business monopoly?

Question 24 24. Define how to develop a strategy.

Question 25 25. What emerging project team structure might benefit from portfolio management

Page 6

Question 26 26. Of the following components of a quality management system, which is NOT discussed in this lesson?

Question 27 27. What is the name of the popular feedback mechanism developed by W. Edwards Deming?

Question 28 28. Why would a software company use a business needs analysis before creating a new software program for a customer?

Question 29 29. The Dodd-Frank Wall Street Reform and Consumer Protection Act was created in response to what financial event?

Question 30 30. Which is true about a business portfolio analysis?

Strategic Management Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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