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Strategic Relationship Building Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which of the following is a characteristic of an employee to manager relationship?

Question 2 2. Which of the following is true of the employee to customer business relationship?

Question 3 3. What is one benefit of having people skills?

Question 4 4. Why are business relationships important?

Question 5 5. What does open communication mean?

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Question 6 6. Why is positivity important?

Question 7 7. How can business relationships affect an organization?

Question 8 8. Why is the level of the employee not very important in an employee to customer relationship?

Question 9 9. What is an attribute of respect?

Question 10 10. What is networking?

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Question 11 11. What are some important skills in building business relationships?

Question 12 12. Which is NOT an example of a benefit to having effective business relationships?

Question 13 13. What is a peer to peer business relationship?

Question 14 14. Which of the following is an example of how to network and build effective business relationships?

Question 15 15. Why are referrals beneficial to your business?

Strategic Relationship Building Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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