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Task Delegation Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. Which one of the following is not a component of conflict?

Question 2 2. Which one of the following is NOT a task conflict?

Question 3 3. At their job on a construction site, Juan keeps swiping Mark's tools, and when Mark tries to find them, they aren't there. This causes problems for Mark, because he can't get his work done in a timely manner. This is an example of the _____ component of task conflict.

Question 4 4. How is procrastination a pitfall in proper delegation?

Question 5 5. Using regular meetings, progress reports, and check-in sheets are all part of thwarting which potential pitfall?

Page 2

Question 6 6. How can a manager combat the inability to let go of projects or tasks?

Question 7 7. Caroline is considering whether to delegate a task to her direct report, Melissa. Which of the following factors would indicate that Caroline should NOT delegate this task to Melissa?

Question 8 8. Jerry is the owner of CleanFoods and is presenting a new menu item at his restaurant today. A critic will be reviewing this item so the stakes are high. He will need to delegate certain tasks to his team and there is a new member, Dave, who is also starting work today. What advice would you give to Jerry?

Question 9 9. What does task-relevant maturity refer to?

Question 10 10. What are some requirements for effectively communicating delegated tasks?

Page 3

Question 11 11. Which of the following is NOT TRUE about effective communication in terms of delegating tasks?

Question 12 12. How can managers keep the lines of communication open with their team?

Question 13 13. Why is setting expectations for a delegated task important?

Question 14 14. Before communicating the expectations to the team, there are a few things that should be done first. Which of the following is NOT one of these things?

Question 15 15. If you are delegating a large complex task, what is the best way to communicate the expectations?

Page 4

Question 16 16. Why would a leader consider using task structure?

Question 17 17. Which of the following refers to the process of breaking down a big task into smaller, more manageable tasks?

Question 18 18. Which theory is task structure a part of?

Question 19 19. Which is TRUE about a good manager when it comes to time management?

Question 20 20. What should a manager do if an employee wants to hand work back to management?

Page 5

Question 21 21. Why should management thank employees after finishing a task?

Question 22 22. How does micromanaging limit your business success?

Question 23 23. Which of the following managers is delegating properly?

Question 24 24. What mindset do you need to change in order to stop micromanaging?

Question 25 25. As a manager, it's best to delegate tasks that are routine or planned, and can be _____.

Page 6

Question 26 26. Jane owns a marketing firm and needs one of her staff to give a presentation to the firm's clients. Jim has excellent organization skills, Pamela is detailed oriented, and Gary is a good communicator. Who would be the best person to take on this task?

Question 27 27. When delegating a task to your team, what should you NOT tell them?

Question 28 28. Which one of the following is an example of the affect component of conflict?

Question 29 29. This management trait is a pitfall because it attempts to control every aspect of a project, even after it's been delegated:

Question 30 30. What is an advantage of delegation?

Task Delegation Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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