The Evolution of Organizational Behavior Chapter Exam

Exam Instructions:

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Question 1 1. What do managers who favor intuition study use to evaluate employees?

Question 2 2. Which policy can an organization adopt to focus on employee aptitudes, promote a broader, ethical work environment, and perpetuate employee self-regulation within the workplace to better their own professional environments?

Question 3 3. Which item is most closely associated with the famous 1927 Hawthorne experiment?

Question 4 4. What business-related discipline has its roots in the fields of psychology and management?

Question 5 5. Which academic discipline was primarily borne from the Industrial Revolution?

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Question 6 6. What item did the Western Electric Studies analyze?

Question 7 7. What behavioral characteristics would a manager be primarily observing in her employees if she employed the internal perspective?

Question 8 8. The Western Electric (Hawthorne Works) Studies revealed all of the following EXCEPT _____.

Question 9 9. Natalie is a shift supervisor for a manufacturing firm. Upper management has indicated that production is below company goals and has asked for ideas to increase production levels. Natalie submitted the suggestion to increase bonus pay once workers meet a minimum criteria. Her suggestion is an example of _____.

Question 10 10. What perspective supports the belief that employee behavior is in large part based on own personal feelings, interactions, thoughts and experiences?

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Question 11 11. The Industrial Revolution gave rise to the necessity for understanding human behavior in a work environment. Which of the following ideas did NOT originate during this era?

Question 12 12. The human relations movement _____.

Question 13 13. What are the three key elements of the human relations movement?

Question 14 14. Which sentence describes the Hawthorne Effect?

Question 15 15. Who is the father of the human relations movement?

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Question 16 16. What is the basic assumption of the systematic study?

Question 17 17. A company employed a researcher to devise a solution for the lack of company morale. He divided 90 employees into 3 groups: the first received no benefits, the second received increased pay, and the third worked 4 hours less every week while focusing on team building. After analyzing the data collected over a period of 3 months, he found that the group that worked 4 hours less per week reported that they slept far better and their department provided 15% more revenue per month. Why is this an example of an evidence-based management study?

Question 18 18. Thomas is a CEO at a retail firm. He notices that many employees are depressed and are becoming increasingly unmotivated. In order to combat the problem, Thomas interviews all of his employees and tries to understand the underlying issue. He tries to focus on developing a plan that will give employees a progressive salary with huge benefits if they reach company targets. Which approach is Thomas using?

Question 19 19. How does the evidence-based management study differ from the systematic study?

Question 20 20. How did the discipline of psychology aid in understanding organizational behavior?

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Question 21 21. Someone who wants to study mentoring, developing, and managing employees would study the administrative science known as _____.

Question 22 22. _____, a Harvard Psychologist, was interested in the study of _____ and how it could be used to examine organizational psychology.

Question 23 23. Which of the following provides the BEST example of why the Industrial Revolution led to the study of organizational behavior in the United States?

Question 24 24. Jane Smith works at a company that has adopted the POS philosophy. The company is having difficulties keeping up with technological changes in their field. She was hired because she demonstrated significant hope during the interview process. How might this hopefulness assist the company in coping with their challenges?

Question 25 25. All of the following are good examples of ways to promote positive organizational scholarship EXCEPT _____.

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Question 26 26. A company that has adopted positive organizational scholarship is looking to hire a new manager for a department that has struggled with meeting performance goals. In this situation, a candidate that displayed which trait would be most likely to be hired for the job?

Question 27 27. Why might a company be interested in investing in positive organizational scholarship?

Question 28 28. What is the definition of organizational behavior?

Question 29 29. Carley works for a company in the Human Resources department. She is concerned about the company's oversight of their employees' personal development and motivation. She is hoping to help the company grow in this area. Based on Carley's concerns, we can determine she is a supporter of the _____.

Question 30 30. Tina is a deputy manager in a large PR firm. She tries to understand why John, who worked so well as an intern and was promoted to an assistant in finance, seems to be so negative and is constantly making mistakes. She assigns him to a project she is working on so that she can observe him more closely. Based on her observations, she thinks that he is not satisfied with the amount of money he makes. However, he is actually having trouble with his fiance. Why does Tina make the wrong conclusion?

The Evolution of Organizational Behavior Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next question. You can skip questions if you would like and come back to them later with the "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. You will lose your work if you close or refresh this page. Good luck!

Business 107: Organizational Behavior  /  Business Courses