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The Psychology of Employee Engagement Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. In which of the following situations is the company showing an organizational commitment to their employees?

Question 2 2. Which of the following individuals is a job-doer?

Question 3 3. Employees who are _____ exhibit a level of energy and vitality, which is consistent with a commitment to the job and an emotional connection to it.

Question 4 4. More job autonomy tends to lead to increased _____.

Question 5 5. High levels of employee engagement contribute to all of the following EXCEPT:

Page 2

Question 6 6. Employees who are engaged display _____.

Question 7 7. Surveys are the most effective way to measure _____.

Question 8 8. Caroline wants to administer an employee engagement survey to all 500 employees in her firm. What would be the most efficient way to do so?

Question 9 9. Commitment and dedication to the mission or goals of a company is referred to as _____.

Question 10 10. How can an employer build buy-in?

Page 3

Question 11 11. Which of the following is NOT consistent with employee engagement?

Question 12 12. What is the relationship between an employee's engagement and their productivity?

Question 13 13. Why does micromanaging decrease employee engagement?

Question 14 14. Employees who DO NOT exhibit buy-in are:

Question 15 15. What does the employee who exhibits buy-in agree with?

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Question 16 16. Managers can promote employee buy-in by:

Question 17 17. What is the first step to determine what type of plan is required to enhance learning and knowledge in an organization?

Question 18 18. Developing an employee's _____ can help an organization achieve its mission and goals.

Question 19 19. Why is it important for HR to continuously develop employees?

Question 20 20. What is one of the characteristics of an engaged employee?

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Question 21 21. What is one of the benefits of having engaged employees?

Question 22 22. What is one way in which employee engagement helps with organizational success?

Question 23 23. Sarah is mostly satisfied with her job. Which of the following is NOT an element that contributes to her job satisfaction?

Question 24 24. John is a worker at an IT company. He never complains about his job, but isn't really satisfied with it either and when asked about the quality of his job he answers: It pays the bills. Identify which type of general attitude towards his job John has:

Question 25 25. Which of the following is NOT an example of organizational commitment?

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Question 26 26. What is the primary purpose of an employee engagement survey?

Question 27 27. What survey format is the most efficient way to analyze data?

Question 28 28. Which of the following is NOT a reason a company would administer an employee engagement survey?

Question 29 29. Do researchers agree on the definition of employee engagement?

Question 30 30. Why are employees who exhibit buy-in at work more likely to perform work beyond their job description and contribute to the goals of the company than employees who don't?

The Psychology of Employee Engagement Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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