The Role of Power in Interpersonal Relationships Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. The main bases of positional power include:

Question 2 2. True leadership is defined by the ability to _____.

Question 3 3. Ms. Pauline Powers has been promoted to Divisional Manager at a software development company. Ms. Powers is an internationally recognized expert in the computer language that the company uses. How can Ms. Powers influence her subordinates to respect her authority?

Question 4 4. Dimitri wants to present his sales proposal to the vice president of a company he hopes to do business with. Dimitri knows it will be difficult to get an appointment because the vice president's executive assistant is very particular about who gets a meeting. The executive assistant is exhibiting _____.

Question 5 5. As manager, you have the _____ to revise your employees' work schedules based on the needs of the department.

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Question 6 6. Mr. Rogers has been promoted to a General Manager position at local real estate agency. He has over 30 years experience and is well respected by fellow agents and former customers. Through the company's mentorship program, he is seen as a father figure to a number of the younger agents. How can Mr. Rogers BEST influence the company's agents to respect his authority?

Question 7 7. All of the following statements are true about power EXCEPT:

Question 8 8. Which of these power bases is the result of knowing or understanding how to do job-related tasks that subordinates need to know?

Question 9 9. Omar is unhappy with his job and is contemplating resigning from the company. He asks his coworker what she thinks he should do, and she suggests that being optimistic and self-confident would help him feel positive about his job. Omar decides to remain with the company and work on improving his attitude. His decision is a result of his coworker's _____.

Question 10 10. Juanita is a manager at the bank. This morning she advised her staff that she wanted all pending credit applications completed and on her desk for review by 3 PM. Juanita is using _____ power.

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Question 11 11. Joe was 15 minutes late returning from lunch break today. Jill, his supervisor, tells Joe he must stay 15 minutes extra after work today to make it up. Jill is using _____ power.

Question 12 12. Which type of power is independent from the position a manager holds in an organization and rests solely in the individual in things such as a manager's personality, experience, and special knowledge?

Question 13 13. Sam is a sales manager at a car dealership. He is instituting a salesperson of the month program where the top seller gets a plaque to hang on their office wall along with a free lunch. Sam is using _____ power.

Question 14 14. A key to a manager's success is the ability to use _____ to influence employee behavior.

Question 15 15. Which of these power bases is commonly seen in charismatic leaders who are able to invoke a passion for followership due to their magnetic personality?

The Role of Power in Interpersonal Relationships Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Communications 102: Interpersonal Communication  /  Business Courses
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