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Using Employee Recognition to Reward & Motivate Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. What's an example of a tangible reward?

Question 2 2. All of the following are benefits of an employee recognition program, EXCEPT:

Question 3 3. How does an employee recognition program encourage employees?

Question 4 4. What is an employee recognition program?

Question 5 5. Recognition can take all of the following forms, EXCEPT:

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Question 6 6. How can an employee recognition program lower turnover?

Question 7 7. A raise in salary, bonus or paid time off are example of what type of rewards?

Question 8 8. This type of motivation is internal to the person and is driven by personal interest or enjoyment in the work itself.

Question 9 9. Flexible work hours, additional training opportunities, or the ability for an employee to take time off to go to school are examples of _____

Question 10 10. Employer feedback and encouragement is which type of motivation?

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Question 11 11. A company has stated that its organizational goal is to increase customer care quality. David, an employee in the marketing division, has created a new software that helps the company achieve that, and the customers are very satisfied with his work. Why should he be rewarded?

Question 12 12. Which is an example of a monetary reward?

Question 13 13. What are the two types of rewards a manager can use?

Question 14 14. Which of the following is NOT an example of an incentive?

Question 15 15. What advantage does an intangible reward have over a tangible reward?

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Question 16 16. Personal achievement, professional growth, sense of pleasure and accomplishment are example of what type of rewards ?

Question 17 17. Which is an example of an intangible reward?

Question 18 18. Employees are motivated by:

Question 19 19. This type of motivation is based on tangible rewards, is external to the individual and is typically offered by a supervisor or manager.

Question 20 20. Which of the following is not a disadvantage of using rewards?

Using Employee Recognition to Reward & Motivate Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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