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Veterinary Office Management Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

Page 1

Question 1 1. When using the phone with a client, always follow the appropriate code of acceptable social behavior, or _____.

Question 2 2. Messages to clients whose pets are due for a certain procedure are called _____.

Question 3 3. Products that have been _____ have been withdrawn from market due to safety concerns:

Question 4 4. Complete the following: a pet's medical condition _____ be diagnosed or treated over the phone.

Question 5 5. You should answer the phone within _____.

Veterinary Office Management Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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