Work Teams & Group Behavior Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. The sharing and understanding of data and information as sender and receiver is _____.

Question 2 2. The understanding of what a team is trying to accomplish, or what it is working towards, is called the _____.

Question 3 3. In regard to group dynamics, what would you expect to see in a small group made up of only five people?

Question 4 4. Howard is vice president of media relations. Keisha is a senior web developer in marketing. Both are part of a team of high-level employees from various departments that will determine how best to present the company's new line of products to the public. Although each team member has authority over company policy, there is no designated group leader. Why is this a cross-functional team?

Question 5 5. Which type of team is believed to improve coordination of interdependent activities between specialized subunits?

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Question 6 6. When members of a group try harder because they know that the group is watching them, this is known as _____.

Question 7 7. The accumulated information and skills a person develops through their experience and education is

Question 8 8. The king of a small country wants to go to war. Everyone agrees with him in an attempt to gain his favor, even though they would be attacking a much larger nation. This an example of:

Question 9 9. What is the difference between the dynamics of Synergy and Groupthink?

Question 10 10. A Provost at a University is giving a presentation and asks to have the Dean of the Business School (Gregg) and the Department Chair of the Management Department (Daniel) with him during the presentation. Gregg and Daniel make up a _____ group.

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Question 11 11. Which of these stages describes a time where conflict and competition are at its greatest because group members feel confident and begin to address some of the more important issues surround the group?

Question 12 12. Richard was working with a group that was tasked with recommending a new project management software. Three vendors gave presentations on different software packages. The majority of the group members were certain that one of the software packages was the best and should be purchased. Although Richard felt differently and wanted to recommend a different product, he simply went along with the others due to group pressure. This is an example of _____.

Question 13 13. At Janet's workplace a group of employees who are interested in learning more about public speaking have decided to meet in an effort to form a local chapter that will help them to improve their skills in that area. This is an example of a/an _____.

Question 14 14. A person's capacity to do something and the degree of excellence with which do it is called

Question 15 15. Which of these stages represents the time when the group becomes a cohesive unit, morale is high and members actively acknowledge the talents, skills and experience that each member brings to the group?

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Question 16 16. Which of these stages represent the time characterized with anxiety and uncertainty when the group is just starting to come together?

Question 17 17. Which of these stages is used to wrap up activities of the group and provide a sense of closure to its members?

Question 18 18. What is a preventative measure that can be taken to reduce the chances of groupthink?

Question 19 19. Accounting, marketing, finance, and human resources are examples of which type of work team?

Question 20 20. A team of employees in the time and attendance group were charged with creating a training presentation for new hires to learn how to enter their vacation and sick time into the company's time tracking system. When the weekly meetings were held, one of the employees consistently showed up late and never had any suggestions or input for the presentation. This is an example of _____.

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Question 21 21. A person who pushes the group towards decision-making is called a(n)

Question 22 22. Jennifer, Eric, Gabriel and Maria are working together to develop a marketing plan for one of their company's newest product lines. After some initial conflict, the group started to really come together. Now, the group is highly unified and very productive. The marketing plan is practically writing itself! Which stage of development is this group in?

Question 23 23. A person who gets things done by taking conversation and discussing and turning it into action and deliverables is called a(n)

Question 24 24. Which of the following would NOT be a reason for employees to form an interest group?

Question 25 25. Roles that individuals take on to directly impede the progress of a thought or direction, as they do not agree with it are

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Question 26 26. Mark is new to his workplace. After talking with a group of guys that he sits with at lunch everyday, he realizes that they all share a love of softball. He decided to organize a softball team that will play in a community league on the weekends. This is an example of which of the following types of groups?

Question 27 27. Groupthink occurs:

Question 28 28. Which of the following is the BEST example of a clear performance goal?

Question 29 29. Groups that experience groupthink disregard _____ in order to maintain harmony in the group.

Question 30 30. The part a person plays in a specific situation is called a(n) _____.

Work Teams & Group Behavior Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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